-
December 2023 by angel
i LOVE this beauty supply!!! it has everything i need and the customer service is absolutely fantastic. they greet you immediately as you walk in and let you know that they’re available to help if you need it. there wig section always has someone there to help you and they have lots of deals!! i definitely recommend this place, they have everything!
-
October 2023 by Janet Franklin
I love coming here for great prices an seem to have everything. The store owners are very helpful an knowledge about products. I'll be coming back.
-
February 2023 by Traci Williams Inspiring Hope
Great service, knowledgeable, Staff, no, and reasonable prices
-
January 2023 by Steph
Their receipt states "no refunds" but it doesn't say anything about exchanges so I tried going today to exhange an unopened, sealed, unexpired hair dye bottle today just to trade for another color, same brand and size and I was told they can't because they only do exchanges within 7 days and I bought it 2 months ago. I explained the receipt says nothing about exchanges, let alone time limits on them so how was I gonna know that and they still wouldn't work with me to simply exchange hair color to what I needed. Won't be going back to this store again and will choose their competitors for future transactions. Customer service matters! Money/ greed shouldn't come above that! Would-be loyal customer: gone.
-
December 2022 by Carmen Turner
I Love this beauty supply store it's very clean, the staff is very friendly and helpful and the process are affordable
-
April 2022 by Anitra Smith
The only ppl I see in this store making purchases are blk ppl. Fyi, if you want to be followed around the whole store from the time you walk in till you leave ,plz go spend your hard earned money with them. I'll be taking my money else where from now on
-
April 2022 by Dneisha Jackson
They always have what I need. Very polite and helpful.
-
January 2022 by S. Owoyemi
I made a purchase at their store a few months ago. I took one of the items back due to what I consider poor quality. They refused to exchange the item claiming it was tampered with, which was NOT true. I taped the attempted exchange which was a good thing because JT, the store owner, claimed that I cussed him out, which is untrue. I left the item with JT and disputed it with my bank. The company won the dispute due to their no refund policy. I called the owner and request my item back because they still have it along with my money. JT, the owner told me I could have it back after first telling me that he threw it away. He stated he would call the police and make me sign a document or I could take him to small claims court. This is ridiculous. I have spent thousands of dollars in this store and have brought them several customers. I can't believe they would treat a previous loyal customer as if they don't matter over an item that was approximately $65.00. This company needs to be cognitive that 80% of their business comes from 20% of its customers, due to repeat business. I will never purchase anything from this store again. I also plan on filing the small claims case because it's a matter of principle as you cannot keep an item and the customer's money. I even requested that I have someone pick up the item or requested that it be mailed to my home. JT told me NO. I plan on playing the recording in court because I am not in the business of donating to a business. It is crazy for him to think that they can keep both the item and the money. Respectfully submitted.
-
December 2021 by Jayna Hubbard
Wonderful beauty supply location. JT beauty supply has a comfortable atmosphere and their staff is highly knowledgeable and helpful. I highly recommend.
-
November 2021 by Monica Williams
Customer service was fantastic!
-
November 2021 by Kaitlin Parrott
This place always has what I need!!
-
October 2021 by Ladylike_ XOXOXOXOXO
I like this place, so far very helpful.
-
September 2021 by Dez White
Had everything I needed and got in and out pretty quick
-
September 2021 by Dorsell Arrington
U can find everything ur looking for!
-
July 2021 by Candis Francis
AMAZING, AMAZING, AMAZING!! Always have what I need and they're always super nice! Wig collection is great! I've bought several here! Prices are pretty decent as well!
