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January 2024 by Tammy Schrader
I noticed I had a headlight out at 5:20 pm. I called KC Complete at 5:28 and they answered their phone. I was scheduled for the following morning. Customer service is amazing. I was back on the road in 30 min and they replaced both headlights at my request that morning. I will definitely be going back for further services as the need arises.
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January 2024 by Jasmine Gardner
Nikki has ALWAYS taken great care of me, we followed her from tires plus to KC Complete and I won’t ever have anyone else touch my cars, the other staff was just as equally friendly and helpful, it was a pleasure to have them helping us out! 10/10!
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December 2023 by Jacqueline Jaeger
I really love this shop. The service is impeccable. They always squeeze me in for an oil change, and I can count on them to give me honest advice for repairs and the timeline in which I should have those repairs done. I'm not pressured into having anything done unnecessarily or immediately, nor do they make me feel silly for not knowing general car concepts. Great honest guys and fast service. I will keep coming to them for as long as I live in the Northland.
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December 2023 by Doris Carroll
KC Complete Auto and Tire on North Oak were timely and fast in attending to my auto during my most recent visit. I received a clear list of services that were provided in a timely manner. My work was completed in a couple of hours. Prompt, efficient and friendly!
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December 2023 by Robert D
They kept me updated on finding out what the issue was with the car. They explained how they found the issue, what needs to be done, and price. It was an overall fantastic experience and was able to get my car fixed within the day. Definitely recommend this place
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November 2023 by Tony Wisner
Ron and his crew did an excellent job with my new tire purchase. They were friendly and helpful throughout the process, making sure I got the best deal possible and the work was completed on time as promised. I definitely recommend this repair shop.Service: Tires
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November 2023 by Jon Neely
The staff and technicians are always professional. We recently had squirrels eat the wiring in our vehicle. They took the time to get an expert tk diagnose the issues as it was very complicated. The team helped us with the insurance claim and were very patient with the process.
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November 2023 by Lisa Maddux
I have a handicap accessible van and needed air in my tires because the bottom was scraping on my work garage entrance. It was poring rain this morning but Nathaniel filled my tires with air with no complaints. Such a nice young man. I appreciated it so much. I felt safer on the road to work as well. I have used them for oil change, car inspection and other services in the past.Services: Tires
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October 2023 by Brandon Goodwin
Been here 2 times and both were above and beyond exceptional for service! The staff is so nice and everyone worked so fast both times to fix my car. I’ve had new brakes and rotors and inspection done in one day and today they ran a diagnostic to figure out what was going on and it was a speed sensor and once again fixed in one day! I highly recommend KC Complete Auto for there continuous service of going above and beyond and getting me once again back on the road safe. I will only be taking my car here from now on and recommend anyone else in doing so. My hats off to you all and thank you so much for all of the awesome work you do!
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October 2023 by Paula Gates
I went in for a vehicle inspection and they found a cracked headlight. They quoted me the price of a new one (which was quite expensive but not surprising for an Audi). After talking it over we decided to search for a used one. It turned out to be extremely difficult to find the right one to fit. We tried 3 different ones that the technician reviewed with us and found they wouldn’t work. We were up against the deadline for my car registration renewal. So we went ahead and had KC Auto order us a new one. They were told it was going to take 2-3 weeks to ship the new one to them and that was going to be too late to renew my car registration. But we had a nice surprise that the headlight came in this week. They installed it without any issues so I was able to get my car registration renewed in time. The tech and management team were really dedicated and helpful throughout this ordeal. They were always up front with us which I really appreciated. KC Auto has a loyal customer.Service: Vehicle safety inspection
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October 2023 by Catie Thompson
I am very happy with my experience. I called around 8:00am to ask questions and was told I could drop off my car to be looked at at any time. Not long after dropping it off I got a detailed explanation of items that needed repaired, differentiating between urgent items and recommendations. My car was ready for pick up the same day by 5:00pm.
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September 2023 by Tammy Sharp
I took my Volvo XC90 to get aligned. They greeted me when I walked in the door and were ready to work on my vehicle right away. In about an hour the work was finished and I was on my way. My Volvo handles better now! Would recommend them!
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September 2023 by Logan Neal
This was my first experience with KC Complete. I will definitely be returning and would recommend this place for any basic maintenance/tire needs for your vehicle. Reasonable prices and a very clean shop, parking lot and indoor space. The 2 gentlemen at the front counter were very nice and helpful as well.Services: Air & cabin filter replacement
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September 2023 by Cheryl Fisher
Professional and friendly staff. Had a great experience with Ron and others. Work done was less than estimated. No up sales. Took car in as scheduled had it back by noon. Loved the texted inspection report on all major operational systems and other service or replacement parts that may have been needed. New to the area and KC will be my go to car repair service. Great location too. ?Service: General repairs & maintenance
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August 2023 by Sheri Finley
Quick diagnosis and completed repair in a timely manner. Price was fair according to my son who is a master mechanic but didn't have time to do the work himself. I like how they share other concerns going on and rate them in order of priority. Second time using this shop and completely satisfied both times.Service: Steering & suspension repair
