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December 2023 by Maria Contreras
The services were great. Everyone made me feel comfortable. The doctor was very informative and professional. Tiera is best contact lenses trainer! She’s so patient and friendly.
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November 2023 by Tara Ruggles
My husband and I visited this Lenscrafters for the first time. The staff was very helpful, friendly and all-around wonderful. They made us feel so comfortable that we will be going there more often.
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November 2023 by Chaos
Everyone I've interacted with here was amazing! Laine in particular helped me a lot. There were some complications during my initial visit, but the team was great about sorting things out and making sure that I was taken care of. I'm very excited for my new glasses!
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November 2023 by Casey Everett Urso
Laine was so wonderful to work with. I usually have a difficult time finding the right frames that look good on me and the people that usually assist me rarely give me an honest appraisal. Plus there is so much to choose from that I can get overwhelmed. Laine was very honest about what they thought looked good or didn't and I loved it! We picked out a number of ones we both liked and I was able to narrow my choices down from there more easily. I walked away very confident in my purchase, which isn't something I can say about most of my eye glass shopping experiences. Five star service all the way!
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November 2023 by Debbie Horne
Dr. Tran, Austin and Laine were great. Very thorough, helpful and explained everything. They have the newest technology and the exam was quick and easy. The store has a great selection of frames and sunglasses. I will surely be back.
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November 2023 by Shannon Morris
This place was fun to shop at!Deanna was so helpful while my boyfriend and I picked out sunglasses. He is very specific about what he wants so we were there for quite some time and she was very patient and detailed with us. I will be buying my next pair from here!
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November 2023 by Felicia Davis
Lester was a jewel!, He helped my choose the perfect frame. The service was top notch from the eye exam to the final pickup. It’s a must that you visit this location.
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October 2023 by Francesca Makuch
Laine did an amazing job! I was dead set on one style of glasses but I wanted to look around just to make sure. They picked out a pair for me that I am so excited to wear! Their customer service was awesome and it made the experience great.
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September 2023 by Kirstan DeVore
I had the most wonderful experience at LensCrafters! Everyone was so kind, knowledgeable, and thorough. Tiera was especially amazing with helping me set up an appointment and so patient while I practiced putting in and taking out my contact lenses. It was my first eye exam in 6 years and my first time wearing contacts. I left so happy. Plus, if you're paying without vision insurance, they are so much more affordable than anywhere else I've seen in KC! Only caution: follow directions to the Apple store in the plaza and walk just a little further east toward LensCrafters, because google maps may not take you to the right location! It is easier to find than it seems :)
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September 2023 by Roque Daniel Delgado
The sales person was kind, professional, and helpful. I found the establishment to be dependable in regards to the time it took to have my glasses ready. I did not need to wait 2 weeks to get my order fulfilled.
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September 2023 by LaToya Miles
Lester is amazing...Such a Glasses and eye connoisseur! He very knowledgeable of his inventory and patient n kind...Well deserving of greatest benefits u have to offer to a employee of your institution. Be grateful for him!!!
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August 2023 by LaTonya “humbled new beginnings” Sipho
Hello! I had an amazing experience with Dr. Baker and her wonderful staff! From the moment I walked into the office, I was greeted with smiles and a warm, welcoming atmosphere. Dr. Baker and her team truly understand the importance of patient care and it shows.After wearing a prescription from another doctor for a year and feeling like something was off, I finally decided to seek help. Dr. Baker took the time to listen to my concerns and gave me her undivided attention. She not only corrected my prescription flawlessly but also made sure to explain everything in a way that was easy for me to grasp. Her expertise is matched only by her ability to connect with her patients.But it's not just Dr. Baker who left a lasting impression. The entire staff played a significant role in making my visit exceptional. From the front desk to the assistants, everyone had their own unique personality and a genuine smile. Their friendliness and professionalism created an environment where I felt valued and cared for.I am beyond grateful to Dr. Baker and her team for the outstanding care they provided. Thanks to them, I now have a corrected prescription that has improved my quality of life. If you're looking for a skilled eye specialist who truly cares about your well-being, I highly recommend Dr. Baker and her amazing staff.Thank you all for your dedication to excellent patient experiences!LhnbSipho
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August 2023 by Ronnie Martin
It is uncommon to encounter anyone as pleasant, helpful and committed to personal service as we did today in the person of Lane st the store in the Plaza. Helpful, competent and professional. She alone is reason enough to drive down here for your eyeglass needs.Thank you for your assistance.
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August 2023 by Sherri Martin
My husband needed new nose pieces on his glasses. Lane added the new pieces. She was pleasant and a joy to watch her diligence in successfully completing the task. I highly recommend this store and Lane.
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August 2023 by Macaiyla
Great store with a good selection of eye-wear. They even carry Vogue glasses! I'm not sure if every location does that but yeah I thought that was cool.I walked 30 minutes before closing to see if they could repair my old glasses that I dropped on the ground and sure enough the employee Laine fixed it within 10 minutes. She was great and so helpful!I purchased my glasses from Sunglass Hut so I wasn't sure if LensCrafter would take it in. So glad I stopped here to check. If you have any glasses issues please stop here and get them checked out. It's just past the Apple Store (and no this is not some paid review I just genuinely enjoyed how fast the service was). Thanks for the great attitude and thanks for also giving me a case for free! :)