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June 2023 by Kay Yarborugh
Received a small business loan several years ago. Everything went as planned, paid it off. Now needing another loan. But first, I need to be directed to the right office.
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June 2023 by Karen Yarborugh
Received a small business loan several years ago. Everything went as planned, paid it off. Now needing another loan. But first, I need to be directed to the right office.
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April 2022 by Ernest Morrow
Good....
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December 2021 by kim steakle
Client had to go to 2 different banks in KC and still no one was able to write a check to close account . Multiple calls were made to try to help our client and to top it off they would not let them use the bathroom. They have been with this bank for years. I would recommend that you stay clear of this bank. Take you money and run.
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May 2021 by Lemont Goode
Been banking here for a few years and have not had any serious issues. My only complaint would be the fact that the Troost location currently only allows access to the ATM during bank operating hours. Other than that I've had a pleasant experience and look forward to banking with them for years to come
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May 2020 by David Riehle
The lack of communication the last couple weeks on my PPP application was absolutely terrible
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June 2019 by Tanika Shaw
They do not open new accounts on Saturday's
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March 2019 by Shay Marie
They won't allow you to cash a check and receive money back. They require a 2 day hold on all checks. They wouldn't even allow me to cash an $80 check I received. I'm going back to banking with a Credit Union that allows me to cash checks without holding them for 2 business days.
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October 2018 by Talisha Cottonham
Black owned no smiling faces no greets just cold looks and stares but when i go bank with my husband every woman is in his face holding a conversation while no words are said to me and we both have an accoynt im closing today no debit cards issued have to go all way to bank when i live far away i support another blacknowned business with positive vibes
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September 2018 by Genine Worten
I'm very pleased with the service I have received thus far went in applied for a loan was approved on my way to building my business
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March 2018 by Nikita Harris
Been banking here for 3 years. Everything was fine up until a week or so ago. I am very disappointed with the service my husband and I have been receiving! The mobile app has been very inaccurate and when customer service was contacted they were not very knowledgeable about how to handle my situation. The lady instead of looking into the issue placed blame on the businesses I made purchases as well as assuming I had no funds to make my purchases! That was a complete insult! We tried to support black business and it's sad to say .... You can't always support black businesses. For some reason they almost always let you down in some way. Will be finding another bank and closing all accounts. Others BEWARE.
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July 2017 by Karen Strohm
Walked in and no one to greet you, ask if they could help, nothing! Stood there for about 5 minutes and turned and walked out. I'll put my money somewhere else. Was it because I am white??
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February 2017 by Ken Evans
Black owned banks are awesome. I love to keep my money in a institute that will loan minorities money.
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January 2017 by Donna Hyche
Why would you close a bank early people need their money
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July 2016 by Properties Managed
This bank is great for small business owners.
