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February 2024 by Kiana W.
Was hung up on when asked to speak to manager at 8601 boardwalk ave Kansas City Mo to inquire on the arrival of our item. Poor customer service and rude individual. ETA was 01feb now it's pushed out 1 week. I was hung up on when I requested to speak to a manager regarding my order. the guy should not be in customer service with a piss poor attitude
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May 2023 by Debra M.
So disappointed in the installation of my dishwasher. Installer did not hook up the line to get water out of dishwasher. Very unprofessional, could not use my sink for 2 months. The follow up was just as bad manager acted like he had not talked to me, did not return my calls either.
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January 2023 by Jubby D.
This bitch work in paint section with a pink hair was the rudest bitch I have ever encounter in BOARDWALK location. I asked nicely if she can get someone to help me and I mistakenly give her an aisle # after she had called someone to come up. I had realized that it was a wrong aisle right after and I told her it's this aisle and she rolled her eyes and made disgusting facial reaction at me. Don't ask her for any help, she has the most horrible attitude. They should fire her and hired a friendly employee. How would you like it if I treat you the same way you treated me? Work in the back where you don't talk to people because you are not a people person.
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December 2022 by Chris S.
Just wanted to thank Maurice for his great customer service on the phone with me a couple days ago! He is awesome!
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June 2022 by Patrick B.
They have great service and great merchandise to buy at Lowe's at 8601 N Boardwalk Kansas City Mo 64154
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November 2021 by Dianne D.
This store's website says they're open until 10 pm. We called the store to confirm and make sure before we drove all the way out, and their phone recording also said it was open until 10 pm. We get to the store and it's closed at 9 pm. We called the store to speak to someone about it, and the man who answered us was very arrogant, rude and uncaring, and laughed at us when we tried to explain the inconvenience of the wrong hours posted and on their recording. He was so rude and dismissive, we will never shop here again. Also there was a male employee inside who saw us standing outside. My husband wanted to explain to him they had wrong closing hours posted so they could fix it, he was also extremely rude to us, brushed us off and then walked off. Worst customer service and employees at this store. We'll never bring our business back here after being treated to rudely.
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January 2021 by Sue D
Waited almost 30 minutes to get help. Then told we couldn't buy the last one.
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January 2021 by K9man
My home ? reflects Lowe's products are top notch
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January 2020 by Sue Padget
They have the best inventory in town !!!
