-
December 2023 by Lee Pablo
Ay, shoutout to the worker named Sara. Every time I go there she makes the experience at Mazuma better. So now whenever I head down to Mazuma, I look forward to seeing her and having more convos with her. Great person to chat with fr. 10/10
-
November 2023 by Peggy Jewett
Having been a member of this CU since before they changed their name from Federal Employees Credit Union (1998), I am continually amazed and appreciative of the professionalism, care, patience, courteousness, and dedication (this list could go on) the staff has. Regardless of what you are bringing to them, you are ALWAYS treated like you are a VIP and made to feel like you matter!Hats off to this AMAZING branch of talented employees!
-
October 2023 by Keyshawn Gibson
Have to be honest I am not sure what her name was, but she was a younger woman with a nose piercing. She made my experience great! Not only did she help me with my request, but she was polite and friendly. Very personable as well as I enjoyed the conversation we had. Would definitely prefer that type of service to anyone
-
October 2023 by Jerry Ruby
Gladstone branch is amazing! Kelly, Tommie, Teri and all employees are very welcoming. Very prompt and knowledgeable with all products and services. I have been banking here since 2012. I recommend everyone to go open an account. Best credit union in KC.
-
October 2023 by Marquan Baker
Teri at the Gladstone Branch was a great help today! My debit card had to be replaced, and Teri was able to print a new card and have me on my way in just few minutes.with a big smile, appreciate the friendly service. Thank you so much Teri!!
-
October 2023 by Stephanie Shade
The staff at the Gladstone Branch of Mazuma have always been incredible! They thoroughly answer any questions we have, and work hard to make sure we are completely satisfied when we are there. From replacing debit cards to getting car loans, the Gladstone staff has our backs!
-
October 2023 by Tina Ruby
Best credit union in KC. I recommend everyone to go see Teri or any employee to open an account. They are very knowledgeable in every product they have to offer. Kelly the branch leader is amazing!
-
October 2023 by Tresa Hernandez
Kelly runs this branch in such a positive way. If you want to feel valued and receive awesome service this is the place to find it! I love the environment here, unlike any other financial institution I've even been a part of!!
-
October 2023 by Courtney Ndiaye-Hayes
Teri did a great job explaining my credit card and how to use it to build my credit, and how to keep using mazuma after we move! This location also has the best vibes, nice and cool, plus comfy seats to wait in. ?
-
September 2023 by Simon Shoup
Have banked with Mazuma for 10yrs. Have always had a great experience with them. Loan officer Tommi and Teri has always been a great help within all my banking needs.
-
September 2023 by Gregory S.
I'm closing my fucking account. Not a single thing I enjoy about this bank even after countless years of banking with them.
-
September 2023 by Hanh Nguyen
I recently joined Mazuma and have had a great experience since joining. Very friendly staff, reliable and answers any concerns I’ve had. Be sure to ask for Teri, she’s great!
-
August 2023 by Sheila J.
If you own a business, do not accept checks from Mazuma. Jones Iron & Metal, Inc has been in business over 60 years. I've been there almost 30. Occasionally customers write bad checks. I take the check to their bank. If the funds are available at that time, I pay for a cashiers check to redeem the bad check. Mazuma told me there was nothing they could do. If the funds were available, I would not be able to retrieve them because the check is made out to a business. I told them I could provide whatever proof they needed to show ownership. The answer was still no. Their customers can write bad checks to businesses knowing we can't collect the money. I have been to dozens of banks all over the city with zero problems. I don't understand it. I will never accept another check from Mazuma.
-
July 2023 by Esther Tarley
My family has banked so with Mazuma 2010. I’ve recently moved out of Kansas City, and reaching early adulthood I’ve had to navigate the banking experience on my own and Mazuma has made this process so much easier! Recently spoke on the phone with a teller, I believe her name is Kyla, because I lost my debit card and needed to make a few transfers. Kyla was extremely kind and understanding, she gave me many options on how to figure my issue out. Kyla made navigating such a stressful process so manageable. I appreciate Mazuma Credit Union so much for hiring and training such a wonderful teller. No matters where I move I’m committed to making this Credit Union the one I use forever. Thank you guys!!
-
June 2023 by eric raines
I have been with mazuma for about 30 years! Very good services! I have never had any problems at all. The knowledge of banking by all of the staff is great!! Everyone has helped me with all my banking needs. The only credit union I will ever need. No need for any bank!
