-
November 2023 by family couch
Both workers are very polite and helpful just very hard to understand. The workers don't speak English very well at all so it's very hard to understand them. The display phones have no information about the storage speed camera or anything and the gentleman was like I will explain. So as he is explaining with his accent and the speed he talks I understood none of what he said and had no idea what I was looking at other then just a dummy phone. Both workers are very polite and helpful just very hard to understand. Like I said but when I asked to see a print out because my mind works differently when I'm comparing items that I need a physical copy of the phone specs and they had no option for me.
-
September 2023 by Markeeda Riley
Even though the telephone customer service for this company is trash, Karina at this store kept us as customers, because I was about to cancel it all and walk away! She knows how to relate to people!
-
May 2023 by Jeanettebh1uommm. Baskin.
They have No idea how to help the customer.. The manager has a very poor customer skills
-
January 2023 by Justin Blevins
Tried calling to see about a phone and no one answered didn't even ring i won't go to this metro pcs store or have anyone go there.
-
May 2022 by Jean Chamness
The manager and her subordinate were extremely rude and insulting. I was told to come in and they could help me reset my account passcode, so I did. It took 3 of them at least 40 min to help one customer who was there by herself. The manager sure didn't have a problem with me during the previous visit when she was busy flirting with my boyfriend and then put my account under his name when I stepped outside to check on my puppy. Their cases never actually fit the phones, the screen sticks out further than the sides of the cases.
-
October 2021 by Industry Talk Live (Christie Love)
I got excellent service and the store is very clean and professional ?
-
October 2021 by Griselda Zamora
Best metro in Kansas City, the new team is SO awesome and clean
-
October 2021 by Luz Maldonado
Awesome Store <3
-
April 2021 by Michael J. Shank
I am not easily impressed by any retail store, however the young ladies servicing clients at this location have never failed to provide viable solutions for each and all of my companies needs as we evolve.
-
November 2019 by Billy Croffer
They care of me every time I have 5 lines at a great price
-
November 2019 by Wallace Collins
Good staff best service in area (BUT THE LAND LORD NEEDS TO DO BETTER ABOUT CONDITIONS THERE) BUT OTHER THAN THAT GOOD PLACE TO PAY OR GRAB A GOOD DEAL ON PHONES,,,THX.
-
April 2019 by Liam Dunnam
Y'all were helpful sweeties, ty for being good sale reps xoxo
-
June 2018 by arturo perez
Nice young people, good deals. Bilingual.
-
June 2018 by Jose Hurtado
Fast service
-
November 2017 by Sean Lastiee
The guy there is bored with his job and seems under educated. Blasts Christian music in your face to try to keep you mellow?? But opposite effect. The 3 star is really for the agent that helped me whom he had to call.
