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September 2025 by Randall Paul
Making a monthly payment is a true chore! They have changed this payment method at least twice in the past year! Every time I log in to the pay site (PSN) it always says that I can't pay here! After that, I have to search around and call telephone numbers to reach someone. :-( All I want to do this time is find out what my pay off balance is, and THAT is impossible! Makers me wonder if this is really a legitimate business or am I just throwing my money away???
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September 2025 by Tammy Strohm
I can't begin to say enough about the care of my dad during this time. Neptune gave family support to the fullest! Always felt like family checking in on you! Ros was always fabulous.
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September 2025 by Karen Arbo
Neptune’s companion and professionalism made the experience go as smoothly as possible. They actually care.
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August 2025 by Helen Joned
Excellent reasonable prices
Make me very comfortable
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August 2025 by Peter Hughes
The Neptune Society was extremely helpful, considerate and professional. They made everything very easy.
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August 2025 by Charlcie Cook
Our representative was attentive, realistic, & patient. We received our flag boxes within 3 days.
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August 2025 by Julie Pinnick
Excellent experience in dealing with Neptune after my mother passed. They made it all so easy, stayed in constant communication, and followed up with any questions promptly. Ros was compassionate and patient each step of the way. Highly recommend.
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August 2025 by Richard Cooper
Roslynn Colwell was extremely helpful in assisting my family through the loss of my mother. They arranged for transportation, cremation, death certificates and social security. They continue to follow up to check on how we are doing. My wife and I plan to use Neptune to make our passing easier on our children.
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July 2025 by John Heflin
My family had an unexpected death.
I was calling places on behalf of my sister. I called and spoke to Julie. I felt this sweet woman ready to help.
I called a couple other places (Google) and immediately called Julie back.
She was so welcoming to my family. Julie and my dad had fun coffee moment.
Lisa at the front desk is sweet lady.
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July 2025 by Lou Morales
Friendly staffs and accommodated all our requests with respect and enthusiasm.
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July 2025 by Chandra Renee
It was a beautiful experience and it made my grief bearable. Everything was perfect!
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July 2025 by Mary Triggs
Ros was great to work with. She continuously kept me updated about what was happening and answered all my questions in a timely manner.
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July 2025 by Jamie Sparks
I cannot say enough about our experience with KC Hospice house. The care you provided to my mom and our family went above and beyond our expectations. Thank you for everything.
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July 2025 by John Meroney
The kindest, most compassionate people. Ros was a Godsend
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June 2025 by Lloyd Quinn
At a time when we weren't sure what to do, Neptune was exactly what we needed.
