-
December 2023 by Bob Workman
Very pleasant & friendly staff! Can help with just about any kind of loan except car loans. Very helpful with stopping payments on checking accounts.
-
September 2023 by Ashton Dittmer
I always have an amazing experience at this location. My bank teller Abby is extremely helpful and attentive with all my needs. I will never go anywhere else!
-
June 2023 by Jane Jackson
Very helpful with accts willing to answer questions
-
September 2022 by Kelley Rogers
The location is great and it's never busy but I seriously don't think any of them know how to do their jobs. You literally have to spell everything out for them. I had to make a mortgage payment 3 times over the course of 15 years with late fees so every time it was a different person and I would tell them I want to pay the amount due for the mortgage and then pay the amount for the late fee it would always come to some total like 3:33 and some change and typically I gave $340 or $350 depending on the type of Bill I had. Every single time they would either ask me so do you want the change back or like what do you want us to do with it well I'm not tipping you. Or they would literally just apply it to the loan and say well you didn't say what you wanted us to do with the change we saw that you told us she wanted to pay the mortgage but you didn't write give the change back so we just assumed you meant to do whatever with it three different people on three different occasions all did the exact same thing I didn't realize that when you handed somebody more money than what was due you had to explain that you wanted to change back. If I go to Walmart and my total is $19 and I hand them a 20 they're going to give me a dollar back they're not going to ask me what I want to do with my change but yet at this Bank either that's how they're training they're tellers or they're just hiring a bunch of incompetent people LOL
-
June 2022 by K L
I've never had any problems with NASB. All of the workers have been very nice and helpful everytime I come in. They have also always been helpful with any fraud attempts on my account and making sure my money stays safe and secure.
-
July 2021 by KC Weapon
I had an account with NASB since 2003. During Covid 19 shut down. I lost my job and somehow my account was overdrawn by only about $20 dollars. They closed my account without any notice. All the Covid stimulus money was kicked back to the IRS and my Tax return situation has turned into a nightmare.
-
October 2020 by A R
Horrible customer service no access to account info outside of what they deem as business hours.
-
September 2019 by Dan Vick
I opened my first account with North American Savings in 1975. I routinely do my banking here and find the entire staff friendly and accomodating. I could not expect better service anywhere else.
-
July 2018 by Michelle Ruckel
I have banked with NASB for 23 years and never had anything but good things to say until today. The N Oak and Barry location was completely closed with zero explanation. I tried to call the main bank in Grandview and was on hold for 20 minutes, past the time their lobby closed. There is no excuse for a bank to be closed during their posted business hours. This put me in a rather sticky situation and the more I think about it, the more likely I am to move my accounts to another bank!
-
June 2014 by Misty Goode
I've banked with them for over 10 years and they've always been more than helpful. They're diligent to protect you from crazy fees instead of happy to charge you for as many fees as possible. Love this bank!
