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February 2024 by Mary Manning
A huge Thank You!!!! My dog had a mini emergency yesterday. Needless to say I was upset, the staff and Vet were absolutely amazing. They took my little guy immediately. They treated him with so much compassion, as well as his mom. I can't say thank you enough to the amazing staff, and Vet .
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February 2024 by Chris Davis
Great staff, friendly and always incredibly helpful. We have been coming to this vet office for nearly 40 years.
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January 2024 by Mary Phillippe
Dr Evans was so great as well as the entire staff. They were so great to see my kitten and took great care of her. Definitely recommend this office.
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January 2024 by Funky Monkey
Front desk staff get cocky, rude, and lie.They told me that the doctor couldn't give my dog meds before an actual diagnosis because 'that would be illegal.' Which right afterwards, the doctor gave me a call and gave me a prescription, even though the test wasn't done yet.After the doctor wrote the prescription for my dog, I had to call back to ask about the medication dose as a pharmacist said that dose didn't exist, the front desk staff at the vet told me to shop around to find it, because the pharmacist didn't know what they were talking about. I looked everywhere, went to 4 different stores and online, and couldn't find that dose anywhere.I used to love this vet, but after this incident, I don't feel very well taken care of anymore. Like my concerns and worries were brushed aside by the front desk people. The doctors themselves are good, but I'm going to be shopping around for a new vet after the way the front desk addressed my concerns and handled this situation.
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December 2023 by Mary Ostenberg
My dog Ruby loves coming to North Oak Animal hospital for her "spa" treatment. Groomers have worked with her so sweetly.
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December 2023 by Heather Johnston
I don’t have a bad comment! I very much love this clinic for my pet. But I didn’t give 5 stars bc of concern for lack of precautions taken for the New Upper Respiratory Dog Virus. I just called for a Face, Feet, Fanny? I asked what precautions are the clinic taking for the New Canine Respiratory Disease Outbreak. I was told that they don’t let the dogs around each other and put them in a seperate kennel. I asked politely ok, would it be possible for my pet to wear a cone while she is there to prevent her from licking surfaces and things. Bc it can be caught amongst dogs from a surface if another infected dog was in same kennel, or caught if the same water dish is shared, and if the same dog is on a counter from where a previous infected dog was and etc. The lady was polite and patient and said if she is current on all vaccines then she will be fine. I politely said ok I understand. Then asked well she does have very high anxiety, bc she does. Would I be able to wait in the lobby and when she is finished I will be there so no need for her to be in the kennel. She said um let me ask. Then came back and said we can’t do that and there really would not be a need to do it and I said ok it’s ok. She was never rude and very patient and polite. I just feel like precautions for this new Virus should be taken more highly. Dogs can still catch and have and or spread if they are current on all vaccines. So I was a little concerned for what I was told.I know some states are listed for being confirmed of the dogs with the virus. Missouri is not listed. But it’s ridiculous still bc I just traveled to Colorado over the weekend with my pet and Colorado is listed as a states for confirmed cases. So just bc a state isn’t listed doesn’t give means to not take precautions!I will continue to come here bc she does have a very good doctor here. But I do really feel better precautions should be in order for this New Virus.
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December 2023 by Phoebe McCarthy-Loman
They got us at the last minute on a Sat. They were all so kind and helpful and it meant a lot the staff and doctor wanted the best for our dog.
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November 2023 by Lori Lennox
Love this place!!!! Great staff ❤️
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November 2023 by Haylie Clark
We love taking our pups here! Everyone is so nice and caring towards our girls. They were even helpful when we brought in a stray we found on the side of the road helping us to scan and see if he had a chip or not.Very thankful to have them as our vet!
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October 2023 by c lenz
I couldn't ask for a better experience- all staff and providers have been exceptionally kind, provide thorough care and assessments and best of all, they listen! I can't say the fur babies "enjoy" going to visit but I can say that I have no hesitation to leave them and know they're safe and well loved. THANKS to all the staff!
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October 2023 by Louise Capra
This was our 1st visit. I have never, NEVER, felt such care for my dog, Boo. They listened, they took excellent care of him! Truly cared for him & my feelings as well. Boo didn’t want to leave. What does that say?
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October 2023 by Lindsey Borgnino
Always a great experience. Their team takes excellent care of our pets. We always feel well informed of how our dogs are doing and if there is anything they need and why.
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October 2023 by Hannah Bacon
I've brought both of my boys to see Harmony for grooming and she did great! One is a giant baby who is turns into a complete chicken when he leaves my side but he was totally fine with Harmony, and the other sheds up a storm being a golden/husky mix and Harmony did great on getting all that extra loose coat off!
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October 2023 by jessica wilson
Staff was friendly and made us feel welcome! This was our first visit and everything was great they took great care of our little girl Lillie. I would definitely recommend!!
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August 2023 by Sandy Tubbs
When first coming to North Oak did not know what to expect. This is a first class place. All are so pleasant n polite. I highly recommend if you want to be treated with great respect for you n your animal this is the place. Thank you all for compassion during my stressful n sad time. Your all the best!!!
