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January 2024 by Gwen Allen
I don't know. I wasn't there very long. They were so fast. My little one went in and out and I was done already
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January 2024 by Denisse Zaragoza
The staff and doctors are so kind and nice and full of information for all of your questions!
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November 2023 by Jenny Bock
Never wait long, staff is very friendly, Dr prioritizes what’s best for you and your pet
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November 2023 by Jim Iverson
Always friendly and helpful! My dog loved her “spa day“!
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November 2023 by Melody Silva
I have found my new vet !! Every single person is caring, knowledgeable and extremely helpful ! They worked me in for an emergency when my regular vet couldn't and showed concern for me and my baby boy...and took excellent care of him ! He is doing great now and will be a lifelong patient here ❤️
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November 2023 by Teri Deister
I just love the caring people that work here! From the front desk to the technicians. They have been a godsend to me and my furry kids! Dr Roberts is amazing and very compassionate
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November 2023 by Terry Stevens
They are always cheerful and helpful and take great care of my dogs. Scout gets excited when he hears “kennel” and there is absolutely no separation anxiety. My other dog Frankie is one of God’s “special doggies”. They are extremely loving and patient with him! Highly recommend!!!
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November 2023 by Amber Clark
Thought it was going to cost less bc I was quoted $ 70 and a $10 tip I was told but cost $94 her cut was uneven and she stated my Sophia was the best cat she ever had groomed.Not totally happy but glad she was able to shave her mats out . Great personality the groomer but probably choose somewhere else after this .
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September 2023 by Calley Wong
Our gal took the worst turn. Dr. Roberts accommodated a last minute out of hours appointment for us so our gal did not have to suffer. My heart is aching but I thank Dr. Roberts forever for her gentleness and empathy in helping let go of our precious gal.
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September 2023 by Kiersten Cole
They don't have vaccine pricing listed on their website so I called to get that information as I have never been to this facility before. The lady I spoke to acted so annoyed by my inquiry that I just apologized for taking up her time and let her go. I was given a list of specific vaccines that my pets need. I asked the cost of a rabies shot for a dog, and she told me it would be $129 for 1yr. I then asked how much the DHPP vaccine and Bordetella vaccine would cost as they were also listed as separate vaccine requirements, and she shortly told me that they were included in the $129 price that she gave me even though she did not explain that originally. The interaction was the same when asking about my cat's vaccine cost, as if I was supposed to already know and was bothering her with my call.
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August 2023 by viki
They were very good. I thought my cat had to do surgery and dental cleaning due to intense bad breath but the vet actually said to only do some antibiotics and cleaning can be done Manually at home.They did not try to rip off money (like others do) and the vet was awesome and so sweet.
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August 2023 by LeAnn Hiserote
A few weeks ago I took my very nervous rescue pup in for a visit. When I got him home I noticed not everything had been recorded on the invoice. When I called back, I was told (by someone new) that it must not have been done if it wasn’t on there.I was ticked and sent an angry email. I immediately got a response from the vet who had already left for the day that everything had in fact been done and it just hadn’t been recorded yet-she then had the tech who cared for my dog call me and explain further what all had been done and apologize for the miscommunication.It’s easy to give 5 stars for perfect experiences- what impressed me most was how promptly, kindly and professionally my imperfect situation was handled. Thanks for the great care and for responding kindly to my “less than kind” concerns. I know dealing with nervous pet parents is usually way harder than dealing with their pets-you guys handled me with grace and I truly appreciate it as well as the great care you gave my boy!
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July 2023 by Christy Jessen
Dr. Roberts and her staff are wonderful. They made sure Dino, our cat, was comfortable and well cared for while he was there. They explained everything to us and made sure we understood everything we needed to know.
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June 2023 by lmkc
After our veterinarian retired we needed to find another practice we trusted to take care of our much loved Lhasa Apso. We decided on Northland Animal Hospital after two neighbors on separate occasions had given their highest recommendations and at our first visit we understood their love for Dr. Amy Roberts and everyone else at Northland Animal Hospital. The reception was friendly and efficient so that I was immediately at ease which of course meant that our little guy was more relaxed about being in a new environment. His initial exam with Dr. Roberts made me confident enough to schedule a needed surgery on his foot, something I could only do if I believed he would be in capable hands and I was not wrong. Our 10-year old dog flew through the surgery and has received fabulous aftercare; I was given a detailed report along with instructions. After my husband took him for his first bandage change and spoke to the doctor, we’re both now counted among the ardent members of the Dr. Roberts fan-club in our unreservedly pet-enthusiastic neighborhood.
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May 2023 by Laura Meyn
I would not go anywhere else. Very knowledgeable, professional, friendly and helpful. From the time you and pet walk in your greeted with a smile and they get you to a room very quickly. I've never waited more than 5-10 minutes. They have an amazing vet, along with the techs. And staff. It IS the best place to take your animals.
