Office Equipment in Kansas City, MO

“I went in to the office Depot store in Liberty Missouri on 10/2/24 to replace a chair that was delivered damaged. Greg brought a cart and helped me get the chair out of my car and into the store. He then tried to return the chair. He ran into all kinds of problems but kept trying. He called for assistance and Alex, an assistant manager, came and tried to show him how to return it. He told Greg that he was off the clock in 4 minutes, but he would help. He couldn't get it to work either for a while. Alex tried several different ways to get it returned and finally got it to work. It was obvious that the system was having problems. We finally go it returned and Greg started the ordering process for the replacement chair. We had gotten the chair at a discounted rate but had expired. Greg couldn't get the system to change the price. Alex came back up front and saw myself and Greg still working on all of this. He came over, off the clock, and asked if he could help. Alex couldn't get the system to change the price either. Alex finally went to a different computer and finally got it to change the price to the one I purchased the original chair at. I commend both Greg and Alex for going above and beyond to resolve my issue. Alex stayed, off the clock, and made sure I was taken care of properly. You need more employees like Alex.”

“We worked with Juli and had a great experience. She helped us identify both new and used furniture, kept us in our budget, and we ended up coming back for more! Really great installation experience too.”

“Oh oh oh I wish I could tap the five stars two times and make it 10. The customer service I received was top of the line. I called on the phone and Sylvia Answer from that point on it was smooth sailing. I left the store on Main to make it to the one in the Northland at first I kind of had an attitude but the lady Janice fixed everything. That Janice is a multitasker the 15 minutes I spent in the store she helped four other people and got my order together. When I say they are helpful I mean it. The Janice walk me through the order step by step and said see you tomorrow. I'm pretty sure once a month I'm just going to find different things to print so I can hang out with them for 15 minutes the best 15 minutes of my day was spent at the store.”