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February 2024 by anna Benson
Very helpful
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February 2024 by Brandon Asher
Always love going to pick up parts, and a chewing the fat With the employees… it’s nice to have friendly people who are knowledgeable about the parts they sell.
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February 2024 by James Hammons
Can't go wrong shopping here
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December 2023 by Michael Speakman
It's not handicap accessible. They never have the parts that you need. Why did they call themselves O'Reilly Auto Parts I have no idea.they don't have parts. They send you to AutoZone. Lol is it a company or not
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July 2023 by Anthony Conaway
Staff was able to assist further to confirm part needed for my vehicle. Quick and accurate.
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July 2023 by Patrick Daly
Thanks. There has been an improvement in service and cleanliness.
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July 2023 by Eric Gantt
Guys are always helpful, great service all around
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April 2023 by James Johnston
I don’t what’s going at this store, but it’s become a disaster in the past few months. It almost appears abandoned. At the very least there isn’t a manager present. There is trash literally everywhere around the building, trash overflowing and piling up on the ground beside both outside trash cans (I was there at 10am), and the entire store is wrecked. Empty boxes everywhere, trash and spilled fluids throughout the store, random items in several aisles that had fallen on the ground and just left there.At first I assumed they were short staffed, but there were three employees there, two were doing absolutely nothing the entire time I was there, the third was sitting behind the counter shoveling food into her mouth. One of them was wearing sweat pants and a dirtyn t shirts, presumably from the spilled food she was shoveling down her gullet.I’m in and out of auto parts stores almost weekly, and never really even pay attention what’s going on at the store. However this was impossible to overlook. I was shocked to say the least. When the filth in an auto parts store stands out, you know something has gone terribly wrong.
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October 2022 by Paul
dont go there well at least that store when you call ahead of time and show up to get a part you had previously ask for they said they had but had to order it .All the sudden not a soul said they answered the phone and pointed to the back to fake dude in back just to get me in the store to buy a higher priced part .
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September 2022 by Jenny Baker
Super great customer service!! They had exactly what I needed.
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August 2022 by Dylan Seymour
Very terrible experience tried to go to job here applied online they called me extremely fast the next day which was surprising to me I was talking with the woman and every time I asked her what location she was she cut off and say whole one moment and she wouldn't tell me her location she finally told me her location and then I was asking her questions and she proceeded to say the store that's closest to you will probably be the best fit for you didn't even give me a chance to say that I would be okay with working at that store the immediately jumped to the conclusion that I wasn't able to get there I just wanted to know what location was calling me so I knew where I had to go at 2:00 extremely terrible customer service glad I'm not working here
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June 2022 by Tony Brinkley
I have been going to this store for years and have never seen it look in such bad shape. I’m hurt because now a store I could walk to is forcing me to go somewhere else.
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April 2022 by Dustin Mehalic
Gave them a part number, told them it was for an oxygen sensor, said oh yea it'll be here tomorrow. Turned up today and they ordered a coolant hose with the same number... Last night I drove to the only location that said they had it, nope thier count was off. Now all of the sudden they tell me I can drive to the warehouse and get it. I will have driven an hour and a half just because they made the mistakes. Frustrating doesn't begin to describe it. Asked about a coupon for all the hassle, fuel, and time they cost me...nope again.
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March 2022 by Amanda
I had to replace my rear window wiper on my Equinox. I went to the O'Reilly's by Sun Fresh as it's closer to my house. They didn't have what I needed so Alex called the other N. Oak location & sent me down there to get it. From the time I walked in the door the manager Judy went ABOVE and beyond to help me. I never had a rear wiper before and wasn't sure how to replace it. Ended up having a cover on it. Judy showed me how to get the cover off. It was being stubborn. She even tried a couple of different wipers because it was a weird set up. I WILL be back to deal with Judy again. She proved what customer service is and should be.
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March 2022 by Mitch Mackey
I find it very sad the manager Judy basically accused me at stealing an alternator using it for a few years then trying to warranty it out after finding out it’s under warranty. I essentially got kicked out of her store for no reason. I had to go to another store and they had no problem sorting out the error on my account. I strongly recommend running down to the other north oak location
