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March 2024 by J Cashell
Initially I liked that the store is clean and close to home. They had an aquarium and live plants I wanted. For that, I added an extra star.However, when I went to purchase fish, I found Petsmart had sold me an aquarium that was too small for 99% of the fish they sell in the store. They recommend a minimum 10 gallon aquarium for all of their fish except a betta, and they will outright refuse to sell you the other fish if you have less than 10 gallons. I don't want a betta. I wanted goldfish.The well-meaning but falsely informed employee helping me and her equally misled manager both told me that a goldfish's growth would be stunted by the small tank, specifically mentioning that the fish's outsides would stop growing and the organs would keep growing. They said the fish would "implode, dying a horrible death." Which is simply not true. I did my research after hearing that, and it there are multiple reputable sites debunking that myth. (The same growth-inhibiting-hormone that stops the outside from growing also stops the organs from growing--mother nature's plan for fish trapped in small quantities of water in the wild. Does not cause harm to the fish unless they cannot move freely.) There are no sites supporting the organ implosion theory, unless you count a couple of anecdotal comments on discussion sites. Hardly scientific proof. I second the "fish Gestapo" comment made by another customer.As an experienced aquarium owner, I know that if my fish are unhappy or unhealthy in my aquarium I will do what it takes to make it right, or rehome them if it is beyond my capability. Petsmart policy, apparently, does not put any trust in the customer to care for animals. 2 small goldfish would be perfectly happy in a 3 gallon aquarium for quite some time before outgrowing it or experiencing any stunting of their growth.I seriously question the ethics of a store that, hypocritically, keeps their own fish in 5 gallon aquaria of 5-10+ fish per tank, and keeps hundreds of fish in the feeder tank. I distrust a store which cheerfully sells multiple 1, 2, 3, 5, and 8 gallon aquaria, with no warning that they will afterward refuse to sell you fish for them. There are multiple "Glofish" aquarium kits available in less than 10 gallon sizes--with lights, filter, gravel, etc. However, all of the glofish varieties sold at the store require at least a 10 gallon tank. Why would you even sell a tank too small for the fish it is DESIGNED to hold? There is a 6 gallon aquarium for sale with a picture of a cichlid (!) with 5 other fish in the tiny tank.If fish do not belong in these small enclosures, please stop selling them with pictures of fish on them. Call it a terrarium or shrimp/frog/snail tank.I would advise customers to head to a more trustworthy store for pet equipment, and (especially) pet care advice. A store that does not sell products unfit for the animals it is selling.
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March 2024 by k
Awesome place to get fish
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March 2024 by Stefanie Denney
I was needing aspirin for my poodle and they were very helpful.
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March 2024 by Asa King
Had just what my pup needed.
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March 2024 by Linda Currid
My Golden Retriever Gus has never looked this good! We've been to a dozen groomers and none have been as attentive, professional and as friendly as Trent! We are both very pleased!
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March 2024 by Michelle Cox
Love it
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March 2024 by Madison Elizalde
Almost full inventory with many choices
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March 2024 by Zane Kosmale-Christopher
The sales associate that asked me what movies I'm watching was amazing. Wish I knew her name! Everyone helpful here in my experience.
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March 2024 by Frank Bibbs
Had what I needed.
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March 2024 by Collateral Music Official
Went to go buy some shrimp and a few goldfish, didn't expect to meet the aquatic Gustapo.Young guy working in the fish section was extremely unhelpful, grumbly. And acted like the gatekeeper of aquatic life. Questioned me and my tanks at home before saying "I'm not giving you that fish"Listen dude. I give you money. You give me fish, that's how this works. Stay away from this store, pushy overstepping staff.
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February 2024 by amanda allnutt
This is the THIRD time in a week I’ve been in to get crickets & they have “been out” when I first walked up to the case there were plenty in the tank so I go to find a worker and he says to me “someone already called and ordered these” then slaps a sign on it saying “sold out”. Obviously you need to keep more stock for your paying customers.
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February 2024 by Charles Wells
Normal pets mart. Friendly staff.
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February 2024 by Tabitha F
Friendly, helpful, and knowledgeable employees. Great variety of dog products.
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January 2024 by Virginia Spencer
The dog food itself is cheaper than the competitor but every time I go for other things, they either don't even carry it, such as some kind of dog bite ointment or healing cream, or they are always out of the size I need for my dog which is large to extra-large. Needed a slip chain. Had all the sizes except the one I needed. I go for the dog food but everything else I go to the competition.
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December 2023 by Mike Miller
Store is always clean and well stocked. Very friendly personnel as well.
