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December 2023 by Waterford Estate B&B
Our pool turned out amazing. Love the quality of the pool and spa. Our family has enjoyed it so much this year. Had them close it and so glad they did, they were so fast at closing it and it’s going to be easy to open next year.
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November 2023 by Staci Haarhuis
We highly recommend Chris and Probuilt Pools!! They were great to work with and the quality of work is top notch! Alex and Alonso were truly talented and made our dreams of an outdoor paradise come true! We feel like we have our own little resort right in our backyard! Thanks Probuilt!
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November 2023 by Ashley Sturm
We used Probuilt for our new home in Defiance, MO. The team's dedication and commitment to delivering on our vision were commendable. Eryn and Chris are rock stars! Our pool looks fantastic. We would happily recommend them to anyone looking for pool installation services.Services: Fiberglass swimming pool construction
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October 2023 by David Stephan
I did a lot of research on pools and pool companies in the area, and visited several pools that were in various stages of completion. By far, the best pools and highest regarded pools were built by Probuilt Pools. From the owner Chris, to Shelley, Paige, Dallas, and the crews run by Alex and Alonzo, everything was done by true professionals and craftsmen. It only took about seven weeks from the time ground was broke until the pool was completed. Which, by itself was great but the quality of work done in and around the pool, including the stamped concrete was phenomenal! The prices for the pool and accessories were known in advance and I was not surprised by unknown fees. I don't typically provide feedback, but this is one company and team I strongly believe in. They install over 100 pools a year, the largest in the KC area. Don't be alarmed by their method of communication. They only work through email, not text primarily due to their number of clients. They do respond, and are true to their word. I highly Recommend Probuilt Pools!
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October 2023 by Brett Suppenbach
If your in the market for a fiberglass pool, I highly recommend Probuilt Pool & Patio. From day one the process was explained and executed as promised. "No suprises". The crew was very professional and did incredible work. The pool tuned out amazing and couldn't be happier with the end result.Service: Fiberglass swimming pool construction
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September 2023 by Emily Zimmerschied
Pro Built did an amazing job installing our fiberglass pool. It’s a big, intimidating job to have done, but we were very confident in the whole pro built team. We are soo very happy with our finished pool. And the concrete work is excellent. These guys and gals know what they’re doing.Services: Fiberglass swimming pool construction
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July 2023 by Stephanie Harrold
Worst company I have ever been affiliated with!!!! So my dream was always a inground pool. First they asked for 15 thousand down ok we gave it to them in Feb, 22 then they promised I would have my pool in July, 22, July turned to Sept, 22 went to Dec, 22. Then finally in Jan, 23 they delivered my pool it sat in my yard for over a month. The owner Chris is very rude and disrespectful. Long story short I had to have another pool company come and finish the job in June, 23. I would strongly advice never use this company!! Oh yeah they totally destroyed my yard.
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May 2023 by Jeff Laurendeau
We met with a few contractors before landing on Probuilt. We went with Probuilt because they were very responsive during the planning process and helped us plan everything we wanted. The entire process was seamless and the crews doing the work were great to work with. We could not be happier with the final product. The pool, spa, water features and fire bowls all came out looking really good. Shout out to Dallas who helped us with all these additional features and getting them just right. Highly recommend!Services: Spa & hot tub installation
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May 2023 by Joshua Mason
Chris, Shelley, Dallas, and the entire Probuilt team were superb from initial consultation through the design, installation, and maintenance process and we could not be happier with our outdoor space.Services: Swimming pool equipment maintenance
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May 2023 by Rory Hufty
We signed a contract with pro-built on 2/25/22 and passed final inspection in April of 2023. We purchased the Aqua Technics Grandeur pool which is a good size (28’) for our needs and was in-stock. I really like the twilight color that we picked, it’s a deep blue with lots of sparkle in the sunlight. We chose to go with an autocover which has pros and cons, it was a pain bringing in the cover pump when it was freezing and then making sure it was out when it was raining, but a big positive was that we did not have to replace our fence which was not tall enough per city code. I think we will appreciate the autocover when we are outside of the freezing months. Team Tony was excellent! They were professional and very efficient and worked extremely quickly once upon site. The pool was actually functioning by 8/22 without concrete. Team Alonzo came with concrete in October and lived up to his reputation as a concrete genius! He was great answering all of our concrete questions. We ended up with a stone stamped pattern in a desert tan. This is the pattern that the Chris and Alonzo’s team recommended and it turned out very nicely.Chris and Erin have been good to work with and did not over-promise with regards to schedule. They were both very hands on and available for questions. Dates have been challenging to nail down based on weather and contractor availability… so schedule flexibility is necessary. Extra props to Chris…despite living in KC, he was on site frequently in St. Charles County, personally helping not only to winterize our pool before severe weather but also cleaning/opening our pool in time for a birthday celebration. Ultimately, I’m very glad we chose Probuilt. The end result turned out great and we can’t wait to share the results with friends and family!Service: Fiberglass swimming pool construction
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February 2023 by Ellen Robson
We went with Probuilt after contacting several companies.They were fairly priced and great to work with! Chris, Dallas and Shelly were very patient and quick in answering my hundreds of questions. All of their Crews were professional, polite and always left work area clean. A big shout out Thanks to Aaron and Hunter, the digging crew, Tony and his crew on deck and retaining wall and Alonzo who did a fantastic job on our cement. All Crews were so nice and a pleasure to work with! Thanks to the Probuilt Team for making my dream a reality!! Would definitely recommend this Company!!Services: Fiberglass swimming pool construction
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October 2022 by Allison P.
Probuilt Pool did a fantastic job on our pool install. Everyone who worked on our project was very professional and took pride in their work. Dallas answered every last question I asked (and it was a lot!) and was very quick to respond to my emails. We are very happy with how our pool turned out. I would highly recommend them to anyone considering a fiberglass pool.Services: Fiberglass swimming pool construction
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June 2022 by Michael Thompson
4/2020 we went into contract with Probuilt Pool for a pool install. A part of the pool install was an agreement that they would stub for a future slide and possibly tile install. 4/2021 Tile and Slide was installed and Chris the owner told me the cost of tile would be $X (have text showing that) and he told me a couple times $Y for slide. He billed me 4/2022 a year later for these items an amount significantly higher than what I was told on a backdated and unsigned addendum. I paid him the agreed upon amount for the slide and tile which I have two statements via email that he would accept those payments 4/25/22. I was hesitant to pay for the slide as it is leaking. It has been leaking since install and Chris and his partners have tried fixing but never fully completed. He is demanding money for a product that is not fully functioning. Now due to sloppy install of the pool slide, his crew back filled my retaining wall the wrong way as to now it is starting to lean forward. The owner who installed the retaining wall even noticed the issue a few months back when he came out on a separate bid. I spoke with him a week ago and confirmed the reason to the wall leaning.Chris agreed to the prices we just spoke about, has my money, and is now going back on his word and will not agree to ZERO out my invoice and come fix the Slide. Probuilt committed to providing me a full use pool and slide. As the slide is useable and we love it, I would like for the leak to be fixed permanently. They state they stand behind all their work 100%, but yet he seems to not be holding up his end.The tile that was installed I have a statement from the owner on the cost. In regards to the slide he told me one cost and went back on his word. I paid him the amount for the tile that he stated. I also paid him for the slide that we both agreed upon yet he claims I have not made payment. Any comment about him giving me a year to pay is not my issue as we were waiting for them to send invoices out which took them over a year to do. When we did get invoices he was paid in full on the amount agreed upon in a few days. I have in writing that he agreed to these payments. I made the mistake of not getting these things in writing as Chris likes to tell you what you want to hear. Get everything in writing from him in a timely manner and make sure everything with your pool is working correctly before paying.Service: Fiberglass swimming pool construction
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May 2022 by Mike Shriner
Chris and his team did a fantastic job for us. They finished on time and on budget and we couldn’t be happier with the end result.His crews were easy to work with, did quality work and maintained a clean job site. It was a great experience and I would recommend ProBuilt to anyone.Services: Design
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April 2022 by Nicholas McLean
I do not know how our project would have been completed without Probuilt. We needed a sizable retaining wall that no one else wanted to tackle. Additionally, whenever we needed something outside the traditional scope of work for a pool project, Chris and team were quick to help find a solution. All in all, very happy with how the pool turned out.Services: Inground pool installation
