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September 2023 by Jessica Hazlett
We have been absolutely ecstatic about our new place so far! We weren't able to see our apartment until it was almost move-in ready, and when they showed it to us Logan could tell we weren't thrilled about it, so they showed us another unit they thought we'd like better right away (even though it was past closing for them) and got it ready for us to start moving in 24 hours later. All it took was signing a different lease and, boom, new apartment.We had a minor maintenance issue and they came to fix it the same day that we called it in, and we haven't had any other problems even though the building is historic.The views are incredible, and the location is within walking distance of bars, restaurants, the grocery store, a couple of parks, the library, the streetcar, the YMCA... I love it.
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September 2023 by shaelyn marr
Shady and out to get $$$. Paid security deposit on apt and did NOT sign lease, had to back out of apartment with two months notice due to emergency and they refused to give back a REFUNDABLE 500 dollar deposit.UPDATE: upon emailing 4 times since this incident (1 time since this review in good faith they would fix this)- they have not responded to any correspondence. Further backing the initial review of them.
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August 2023 by Brenda Jones
Who is lying on their reviews? Go to Sentinel Real Estate the owners & Google it. This place is infested Ewing pest & has been for the last 6 months at least. They show you one apartment & move you into another one where the paint jobs are always uncleanable. Be very afraid. Join KCTENANTS when you walk through the door. You will need them. Oops there went a mouse.The picture is under my sink from repeated water damage.
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April 2023 by Nicoyia Madden
Move in was super easy! Terry and Shannon have been the BEST!! The whole office has been helpful if I’ve had any issues or questions! They also have the cutest door greeter EVER :)
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April 2023 by Jake Ulmer
Darren & Shannon are awesome! I typically am not a fan of property management companies but they’ve worked with me on a transfer to a new/better apartment & I couldn’t be happier with their customer service. You won’t have to worry about shady management here, they are straight shooters & i really appreciate that.10/10 would definitely recommend quality hill, going on my 3rd year with them & i love it.
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March 2023 by Paul
I just wanted to say "Thank You" to the entire staff for making our move in process as seamless as possible. Osis and Terry are always available to assist whenever needed with any questions that may arise. Thanks again for everything..... Paul & Danni
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December 2022 by Richard Welch
Quality Hill in an impressive architectural mix of historical buildings that are well maintained, inside and out. They care about general maintenance and on going improvement. I feel safe there, both inside and outside, and never have had any incidents even though it's conveniently located in the heart of downtown. Living there you're within walking distance of the street car, grocery store, convention center and music hall and many good restaurants and bars. Terry in the office is responsive when I call in with questions and problems... he sounds concerned and will follow up making sure whatever it was got taken care of. Their dog friendly which is important to me.
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December 2022 by Andre Rodriguez
Me and my girlfriend recently leased at the quality hill apartments and they are very beautiful, spacious and affordable! The staff was very friendly and have created a warm and welcoming environment. We worked with osis and he was very helpful with all the questions we had! Highly recommend!
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December 2022 by iesha moya
The quality bill apartments are not only beautiful and cozy but they are in a beautiful location! We loved the staff that worked there. We worked with osis and made the leasing process so easy and smooth! he was so kind, easy going and most important informative! Answered all our questions!
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December 2022 by Connor Kirkland
I love living at Quality Hill! Not just because of the affordability, prime locations, and the quality of their housing compared to other apartments in the area, but also because of the incredible staff that go above and beyond! Shannon’s entire team is full of kind and talented professionals, but my leasing agent Osis stood out from the pack by answering all my questions before I could even think of them! I highly recommend working with Osis & Quality Hill if you’re looking for a nice and affordable place to live in Kansas City with leasing agents that care about their tenants!!
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December 2022 by Daphne Lin
Lived at the Chimes Building for 13 months in 2 bd/2 ba as my first apartment in KC. Staff was very kind and prompt with mail notifications, eager to assist, and the apartment was spacious and great for the price. It was inarguably the best deal among the many apartments I looked at and was a good balance between affordability and quality (no pun intended).Biggest cons were the area (car got broken into 2x despite being in the parking garage); a rather problematic maintenance request process (they were marked as complete upon assignment to a technician, but half the time the technician never came or the problem didn't get resolved until we resubmitted the request again); and zero cleaning maintenance of the public spaces in the Chimes Building, such as the stairwells, hallways, lobby, etc. The elevator broke down several times throughout the year because it's an older building, and although I must note that they consistently fixed the issue under 24 hrs, it was still a bit annoying.Overall, as long as you have realistic expectations of typical city living with loud noises at night, the occasional car break-in, living at Quality Hill Apartments is great. Fantastic office staff, good location (super close to the highway!) with P&L or streetcar within walking distance, and great value for what you pay for.
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December 2022 by Corey Allen
Loving it so far. The process has been streamlined and user friendly; the buildings and lease offices are well maintained and up to date. The staff has also been super generous, friendly and flexible with me (my memory isn’t the best sometimes) but they have been very patient.
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December 2022 by Leo Austin Guerra
The apartments here are amazing and very spacious. Management is quick to respond to any and all questions or issues. Schedule a tour and be sure to ask for Osis. He’s simply the best agent and was instrumental in us making our decision in renting here!
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December 2022 by Michael Eckard
Terry and Shannon are terrific. I love all the apartment staff and the community. Beautiful architecture brings you right at home at Quality Hill. You won’t be disappointed. Go see them and soak in the downtown vibes.
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December 2022 by S L
This location is absolutely gorgeous! The floor plans are perfect. It’s such a great location and would be a perfect choice to rent. You can’t beat the price’s either! What makes this place 10x better is the phenomenal staff! Osis’s professionalism is unmatched! Made my experience even better. Thank you Osis!
