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January 2024 by Nona Thompson
?????????????IT WAS EXTREMELY OVERPRICED!COSTUMER SERVICE WAS RUDE AND UNPROFESSIONAL.SPECIALLY EMPLOYEE NAMED HANNAH. SHAME ON YOU GIRL!!!I WILL NEVER BUY THEY PRODUCT EVER AGAIN! $10 FOR 2 TINY CHOCOLATES??? ARE YOU CRAZY???
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January 2024 by Chelsea Lear
Went today and ice cream was delicious. However the server was not kind. It was the only woman working up front at 2:45 pm on 12/31/23. My 4 year old accidentally dropped his piece of chocolate. I asked if they could help us in any way and she rolled her eyes huffed and said "you have to pay for it". Had she been kind I would understand a store policy. But she clearly doesn't know kindness or proper customer service. We usually stop every time we go to science city and will not be back.
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January 2024 by Annabel Uwaemenyi
I ordered a white, chocolate covered pretzel and I decided to try the chocolate, jalapeno chips.Due to my chips being wrapped wrong by an employee, they fell out as soon as I took them out of my Rocky Mountain bag. We were standing outside of the shop!I returned to the store for a replacement ( 3-4 chips) and I'm told to make a second purchase with attitude. Horrible, customer service!
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October 2023 by John Swan
If you love chocolate and you are in KC, take a trip to Rocky Mountain Chocolate Factory. Be prepared to be overwhelmed by the options. Whatever variety of chocolate you are looking for, you will find it here.
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June 2023 by RedBullKC
A blessing of a location to be in Union Station! We were exploring and visited the exhibit within a short amount of time! ⏲️ We looked the chocolate ? treats over and decided upon ice cream ? instead! The ice cream was locally made, and okay, flavors! ? The server wasn't very friendly, and I suspect she meets indecisive kids each day, but should be used to it! You'd think!
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April 2023 by LisaJ Davis
Great efficient customer service and fair pricing on all things chocolate covered.
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March 2023 by Taylor Collins
I really hate that the beautiful chocolate items we purchased were not edible:( looks good, taste awful
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March 2023 by w.e. s, jr.
Amazing products, great service! Made my call in order so quick
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October 2022 by Billie Evans
This place has insanely good looking chocolates. We were just going to browse, but decided to split a candy apple, 4 ways. I can't remember which flavor we chose, but I do remember it was probably one of the best sweet things I've had in quite a while. But, get this...what REALLY blew me away was how they sliced the apple. I have avoided candy apples since about the age of 10 because they're such a mess to eat. Well, the guy just took that apple like it had no stick and sliced it 4 times, like it had no stick...just like you do it in your kitchen. I know, right? Four of us looked in amazement at the simplicity of that task. If you don't get what I'm talking about, I really can't explain it. All I know is that the four of us, aged 30 to 65 were flabbergasted!! Call us crazy....Anyway, YES! GO!
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October 2022 by Billie E.
This place has insanely good looking chocolates. We were just going to browse, but decided to split a candy apple, 4 ways. I can't remember which flavor we chose, but I do remember it was probably one of the best sweet things I've had in quite a while. But, get this...what REALLY blew me away was how they sliced the apple. I have avoided candy apples since about the age of 10 because they're such a mess to eat. Well, the guy just took that apple like it had no stick and sliced it just like you do it in your kitchen. I know, right? Four of us looked in amazement at the simplicity of that task. If you don't get what I'm talking about, I really can't explain it. All I know is that the four of us, aged 30 to 65 were flabbergasted!! Call us crazy.... Anyway, YES! GO!
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September 2022 by Tyanne Johnson
So much chocolate to choose from! Everything we got was very good and the staff was really nice.
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August 2022 by William Vivian Jr
Thank you SO much for having sugar free options! Amazing candy store!
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July 2022 by Lucila Cejas
Yummmmm chocolate ?
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July 2022 by Annette Landwehr
This delightful place deserves a resounding 5 stars! Many sweets, beautifully displayed, it was hard to choose only one. My son and I purchased chocolate (a cluster and a dipped ding dong), both very tasty, but the grand children got caramel apples and let us taste them, heaven! If you are anywhere near Union Station, make a point to drop in here. A plus from me.
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May 2022 by Courtney Carter
Visited this location, when I got back to St. Louis I realized the half pound of fudge purchased was not in my bag. When I called to let the location to let them know the response was bring us your receipt. When I said I was in St. Louis I was told oh well have a nice day. Not the response I was looking for.
