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January 2024 by brenda white
Every time I have visit the bank whether it's at the window outside or when I enter inside everyone is always so nice and helpful, I like the staff there the y do an awesome job.
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December 2023 by Kate Roos
The Security Bank of Kansas City - Ward Parkway branch has THE BEST customer service of all the banks we’ve used. Been here a few decades & appreciate the assistance they offer!
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December 2023 by Eric Jones
I've used the Ward Parkway branch for 10 years, always very friendly and efficient. Deborah Wade and the team are great.
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December 2023 by Eileen Hess
Been banking with them for years. Ward parkway branch has great service and very reliable.
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September 2023 by theresa lemos
This is a wonderful place to bank.customer service always is first to them. When needed help right there to solve problems.been a longtime customer and not going anywhere! Thanks for all you do for your customers.?
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September 2023 by Austin craft
My brother and I come here to cash our checks twice a month and everyone inside is extremely friendly and helpful. I'm considering switching my bank and doing all my banking here.
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September 2023 by Joseph Brewer
Great place to bank they were very helpful and I’m always in & out very quickly! Thanks Security Bank of Kansas City!
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August 2023 by Albert&RizzaDea B.
The first time I come inside the bank they are so friendly and smile. The bank is amazing.
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August 2023 by Garrett Blackwood
This bank has normal bank hours, which, alright, I can make time for that or use the ATM. I've probably had to use the ATM outside of business hours less than a dozen times over the past few years, and it has been out of order at least 6 of those times. I don't know if I'm just unlucky, they're just unlucky, or they're not competent enough to schedule/hire/train/get an ATM technician. Maybe they outsource that service to a sub-par or understaffed company. I'm done giving Security Bank the benefit of the doubt with less than a 50% rate of this bank being any use at all to me.The last time the ATM here broke down I drove to the next closest Security Bank on Mission which also had an out of order ATM, and ended up having to go to a third, then fourth Security Bank to find an ATM. All on the same day! If it wasn't for that they'd get 2 stars for having a good staff inside when you go in, but that was over the top.
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August 2023 by Kate Van Dyke
Rameshia was very helpful and quick to answer questions! Great experience!
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July 2023 by Jena Buehre
Shout out to Meshia...I recently lost my debit card. I went to to bank over my lunch hour, Meshia greeted me immediately; she was very friendly and supportive of the situation. The problem was solved within a few minutes.Thank you so much Meshia and Security Bank of Kansas City for excellent customer service!
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July 2023 by Charly Lozano
My experience with Rameshia Lynn & Deborah Wade have been absolutely great everytime, extremely nice and efficient. Would 100% recommend
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July 2023 by Lisa
Mesha helped me open my account, she was incredibly nice and helpful... the other ladies there are cold and rude. One wouldn't let my 3 year old use the bathroom when she was literally crying because she needed to go last year and they honestly seem annoyed by your very presence every time. Thinking of switching banks because of the completely unwelcoming feeling I get when I go in. This is the closets location to my house and there are plenty of other options near by.
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June 2023 by Taryn Tyler
We needed documents notarized and Security Bank was able to accommodate us the same day! All the staff were friendly and respectful.
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May 2023 by Blue yoshi101
Needed a new card due to some fraudulent charges got there a little early but once inside they wasted no time getting me a temporary card and back to doing what I was before hand aka quick, simple, and welcoming.
