Shell is a gas station with friendly workers and good prices. It is a convenient place to stop for a bathroom break and to buy snacks. However, some locations have poorly maintained restrooms that are often dirty, with no soap or paper towels, and a strong bad smell. Customer experiences vary; while some find the store clean and the staff helpful, others have noticed unclean facilities and issues like no soap or low toilet paper. There are also reports of inconsistent service, such as not being able to use Fuel Rewards or cash handling problems. Overall, Shell offers good prices and friendly service, but the cleanliness and maintenance of restrooms can be a concern at some locations.