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January 2024 by Tyreishia Bruce
Very convenient the staff are very helpful would definitely recommend ?
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January 2024 by Sydney Savage
They have a really good selection of EVERYTHING and decent prices. Sometimes the prices are the best in town.
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January 2024 by Jade McCrary
They don’t review policies with you once you purchase. Not everything is returnable for store credit if you never opened your package. Ask before you buy because they sure won’t tell you. Then they will show you a tiny little sign in that back, that your back is facing when you check out that shows what is final sale and what isn’t. Terrible communication.
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December 2023 by Jerel Billingsley
My wife always shop here they always have great deals and a wide selection of beauty products
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October 2023 by Jules V.
I have ordered from them in the past, perhaps when under different ownership, without an issue. Placed an order recently, was texted and told it was out of stock. Informed I would get a refund, it is now a month later and no refund yet. Texted their number back several times, just silence. So disappointed. I prefer to support small businesses, thankfully there are many others to choose from. Buyer beware. Don't order online from this establishment. There's a chance you won't get the item nor a refund. I never leave reviews, but the amount of money that I am potentially out was just so infuriating.
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October 2023 by M. Miller (Tommie)
Great customer service and fast shipping. The packaging was cute and perfect and the product is what I expected. Thanks Star Beauty!
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September 2023 by Danielle W
Please be careful with this company, as they have incorrect descriptions of items offered. They listed this wig at 22 inches and sent me this. When I complained they told me it was an inaccurate description made by mistake. Shop at your own risk and buyer beware.
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September 2023 by Zack Celo
Today I purchased a clipper at 9am from star beauty and after I purchased it I realized that I didn’t want it and didn’t more so need it. About a hour went by to be exact and I had came back to star beauty wanting to return it, because what’s the point of keeping something I realized I don’t need. they told me I could only do store credit because it “had been used” but it wasn’t, but I could tell that he made his decision based off the boxed being opened after I purchased it, which is very understandable but I proceeded to tell him that I had opened the box, but to only realize that I didn’t need this exact clipper and didn’t even use it. Told me there was nothing he could do besides take store credit which to me is why I gave them a one star because when he first looked at the clipper he was deciding if he should give me money back or not and proceeded to point at the clipper and say it had been used, which it wasn’t at all. I only had the clipper for an hour if that, but you would think they would give me the money back considering that I’m loyal customer that has purchased clippers and trimmers from star beauty before in the past but clearly that wasn’t a enough. There is no camaraderie at star beauty, they only serve the money and not the customer. I would highly suggest that you spend your money at beauty essence where they honor the customer, especially the ones who have shopped in the past
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September 2023 by La Kecia
Everytime I go to this store I spend over 150.00 which I was okay until Saturday. I purchased a 16 inch wig got home and opened it and immediately knew it was not 16 inches, so I measured the hair from the track to the end it was a 12 inch smh and the worse part is I called Monday since they are closed on Sundays to find out if I could exchange it for what I paid for an the box says it is and was told no because they don't know what's been done to it. REALLY oh and the kicker the manager said she doesn't purchased their wigs because she knows it's not the correct length sounds like false advertisement to me. Never again!
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September 2023 by Amina Byers
The black girls who work there stay on they phone all day. Ignore customers. Wouldn’t come back again. Mind you I’m a black girl myself
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August 2023 by Tiffani Williams
Always have my hair out the way but sometimes you have to travel for what you want!
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August 2023 by Daveon Jefferson
The attitudes and demeanors of some of the workers, is just despicable.Any time I go to this location, they NEVER have the wig I want in the color I want. One or a few times maybe, but never? Just seems too coincidental for me. So yeah I would not recommend. 0/10
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August 2023 by Kareen Powell
Good atmosphere. Everyone behind the counter was super helpful!
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August 2023 by Lauren Allen
The products are good but the space is very tight.They do allow returns for store credit and they also allow exchanges.Service is good
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August 2023 by Dee Hood
This is the 'other' beauty supply store I go to (if you've read my previous reviews). It's farther from my hm, but it's worth it. Their selection of hair & products & brands are ABUNDANT. They have multiple items in stock too. Some products I use aren't always available in stores & this store prevents me from some online ordering. For example, brands like TGIN & Mielle. There's multiple product items. Also the workers are great, friendly & helpful. The atmosphere is just excellent. If I were to compare it to the other suppy store I go to....I'd say the other is like Hyvee. Still great, but with selective items. And this one is like Wal-Mart (w/o the crazy weirdness ?), so many different brands, items & just aisles of stuff/products.
