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March 2024 by Joseph Grisafe
Some of the staff is great. But this location will charge you $3 to use their printer for a label….$3 absolutely absurd
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March 2024 by Trendy Lyrik
I do not like this location they have no idea what they are talking about. You can come with a label and box and they still make you pay when its suppose to be a free return. I prefer the ups on mcgee street.
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February 2024 by Cody Borum
Helpful staff even though I was a clueless first-time Amazon returner there. They did us a solid favor at the end of the day and didn't rush us along.
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February 2024 by Patrick -
I had a difficult sized item to get boxed up and shipped. Eric handled this like a pro. He assisted me with my difficult item while training another employee and dealing with a steady stream of customers. Great experience
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February 2024 by Tara Ruggles
They were fast in delivery. The only thing I have an issue with is I marked box fragile do not drop, and the items inside were broken some even with packing.
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February 2024 by Lonnie McDonald
UPS store did a great job shipping and tracking our important package.Staff was helpful. Parking is close by.Only down side is it could be cleaner.
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February 2024 by Melisa Martin
always great service and employees very friendly and knowledgeable
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January 2024 by Manish Kumar Shakya
Horrible service. Super rude crew. Would ask UPS to audit this store randomly.
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January 2024 by Dayna Monroe
Just last week I went to ship a Christmas present (last of many).. It was probably my third time at this location that week. The person who helped me stated that it was the last day to ship in order to get the gift to destination by Christmas. As many do, I reused an old box to mail my package. It still had the old label on it .. clearly shown on the package. Instead of covering up the old shipping label with the new one, the ups handler placed the new label on the complete opposite side of the box, leaving the old label visible. So instead of the package going to the correct destination, it showed up back at my doorstep on Saturday. As a ups worker (ESPECIALLY during the holiday season) I would think they would be extra cautious to avoid errors like this. Needless to say, I went to another UPS store who was able to ensure my package will be delivered in time.
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December 2023 by Connie Barker
Stood in line for 10 min with an Amazon return....3 people back...when my turn came female told me to go to a machine to do it myself. Machine wouldn't take code. She could've cared less. Ignored me. Left
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December 2023 by Aubrey Anderson
I needed to drop a prelabeled box off while running errands. There is a self-service kiosk for folks like me to scan my package's barcode and get a copy of the tracking information printed out instantaneously on a Zebra printer on the kiosk's lower right hand side. Dropped my box off on a cart and left. The entire process took me about 90 seconds.
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November 2023 by A K
Efficient
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October 2023 by David Winslow
Staff always helpful
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October 2023 by Supraja Abbadi
Hi there! I visited ups store In plaza and I was extremely happy with the services I received from Addy, he was so friendly and helped me parcel my courier.Thanks!
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September 2023 by Lindsey Fulkerson
Very fast and easy service. I use this location a lot and usually have several packages but I’ve never had to wait and have only had good experiences. They always answer my questions easily and get me right back out the door. Aady even printed my label for me today when I forgot to bring it.
