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March 2024 by Tiffani Bertram
Great location best in city!!!I always come to this location they are fast friendly! Rather it's ETHAN ,WYATT OR LEXI always greet you with a ☺️
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February 2024 by veronica Garcia
I am doing 1 star because is not 0 or minus options. Worst service ever, never never send anything from this company. The are not taking any responsibility from your package neither refund your money. I sent a package that was supposed to be delivered between 2 to 6 business days, it is being 2 months and they keep investigating were it is . You might not know but the take your money and then they send it through usps!!!! What a waste of money and time. Better to send it through usps , super cheap and better guaranteed!!!!
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February 2024 by Quinn Vanzandt
They were fast at delivering my package and they were very kind and I was in and out in minutes
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February 2024 by Tony Gariepy
Great service! Even had a notary!
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February 2024 by Jacob Wallace
Terrible service to not only us but also other customers in the store giving little to no help to many, I don’t want to blame the employees but this location needs to figure out their stuff…
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February 2024 by Manuel Coffy
I must thank Becka for the help and patience she had with me in the end everything was able to solve my problem with a package
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January 2024 by Dapper D
Not the best customer service. Not the warmest employees. They will lie & say there is no other alternative when you're shipping something simple....when there ARE other alternatives available to the customer. Let's just say they "process" customers instead of serving them.
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November 2023 by Jaes W Overley
Brandon was the UPS representative that helped me. He was pleasant and patient while I gathered my QR code for him to scan for my eBay shipment. Afterward, he explained that this location offers a kiosk where I can skip the line if I am shipping a package for eBay and have a QR code. I appreciated the fact that he took the time to tell me about this service.
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August 2023 by Kless Gyzen
Always have liked giving you guys our shipping business, but if we have to wait in line just to drop a package off with a pre-printed eBay label, we just can't do it. You need to consider opening a ready to go counter drop off spot. When our package is ready to go, seems rather senseless to wait and wait just to hand you a package.
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August 2023 by Stephanie Parks
This is the BEST UPS store in the Kansas City Area! Ethan has greeted me with a smile and helpful assistance for years! The entire staff is hard working and professional. If I could give 10 stars I would.
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May 2023 by R. Rayne Clark
Always quick service and very friendly and helpful staff.
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February 2023 by Julie M.
The employees here are always super helpful. They have been professional, courteous, quick, efficient, and have saved me time when I have had returns.
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February 2023 by Brittany Ann Lester
Don’t try to get something notarized bc they never have anyone to complete the service!
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February 2023 by Lynn Goodwin
The employees have always been super nice. Had a problem with a package that wasn't delivered and Mgr....Courtney could have cared less.
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January 2023 by Sara H.
I returned five packages to Amazon at this store. The UPS worker helped and made my experience a +10. This is my second time using this location. Both times I was treated friendly and courteous plus worker being very helpful. Amazing.
