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November 2023 by Doug Bodde
Lunch from 1-2 if not longer?! Avoid.
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June 2023 by Katie McLiney
This location is not closed but it should be. Open for 1-3 hours a day depending on what they feel like. I paid for a PO Box in the building and the only employee working was in training with no access to a supervisor. She had a major attitude when I asked what I could do to be refunded for the PO Box I’ve already paid for and couldn’t access for 3 weeks until her supervisor is back from vacation. Gave me a no working number to “call her supervisor” as a resolution. Would give 0 stars - wouldn’t even trust this place to send a letter.
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April 2023 by Dana Johnson
It's currently 11:40 am and it's not open. Sign says 11-1pm. Was told there was traffic but traffic cameras show light traffic. If this office can't staff it properly then it needs to be closed. No wonder the usps is losing faith by consumers.
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November 2022 by Paul Freeman
Hours online showing open at 9:00 AM. I got there at 10 till 9 only to be told they don't open until 11. Ridiculous. Post correct hours online so don't have a wasted trip especially for people who have to wait on buses.
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September 2022 by Emilio Hidalgo
Just didn't open or even show up
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July 2022 by Ryan Connelly
More than 50% of my mail has gotten lost. If you're new to KC, open a P.O. Box - it's the only way you'll actually get your mail. Or better yet, ask everyone to send everything FedEx. In the past 3 months they've lost 1) a security deposit reimbursement, 2) a drivers license, 3) a debit card, 4) a credit card, and 5) a dental insurance check. Our mail carrier Frank is blisteringly incompetent.
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April 2022 by J Marts
Do us all a favor & go out of business already. Please turn it over to Amazon…..Now that’s a company that knows how to ship packages.You are nothing but a burden on the taxpayers at this point & can’t even get a 2 day priority package anywhere in 2 days, let alone a week.
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March 2022 by Heather Bey D.B.A
My husband was out of town & sent me important documents, the post office returned to sender without notifying me? We have lived here over a year!
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February 2022 by Jeremiah Sutton
Trash, all of it! Shows that it's open and hasn't been since Covid! Update your website
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September 2021 by Johnnie Jackson
Ms Raina called me back after 5 days with miss information like she didn’t do her research. My postal delivery person told me why I didn’t get my mail(new tenant starting to early) so they held my mail thinking I was gone. Ms Raina gave a half bake standard (mailbox full)so I didn’t get my mail, what a lazy uninformed answer. Both came with no apologies. I also have a P.O. Box, let me be a day late paying(locked out)but they can be five days holding my mail!!!!
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May 2020 by Trell West
It is closed due to covid and the hours are saying it’s open even though it’s not. Find another
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May 2019 by Jason S
What an absolute JOKE. Walked 12 blocks carrying a package to drop off at this "post office". You have to go through what is worse than airport security. They hadn't yet mentioned a body cavity search when I turned around. They spent more in police labor costs plus security equipment than the cost of shipping the package. LOL. Avoid this location at all costs.
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December 2017 by Joseph Schultz
Good for short lines, but best to walk here, and will have to go through security. Post office is on 12th st main level.
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February 2016 by Alexander Vallar
The best post office in Downtown Kansas City! If you're needing a new or renew your passport you do not have to make an appointment at this location. The Postmaster was quick, efficient, and maintained a smile during my visit.
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April 2012 by A Google User
Inside the Federal Building This Post Office IS active, but there is no signage at street level. You must enter the Federal Building (and go through security).