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March 2024 by Rick Boyle
The worst service I’ve ever experienced in my almost 50 years in business. Their service has degraded to getting our mail only 2 or 3 times a week. Today is close to the end of the day Tuesday and we haven’t had mail service since Thursday last week. They wont answer the phone, we’ve tried calling 4 times today and all it does is ring. The worst part, this isn't an isolated incident, this is becoming their normal level of service.
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February 2024 by Aislinn Johnson
This place is something else. I’ve been battling with them for a couple YEARS now to get my mail picked up daily. Their communication between workers is horrible. I’ve tried to call literally back to back to back for over an hour on numerous occasions and it just rings until it can’t ring any longer. I’m considerate when I call also, not calling at the heaviest hours. When you do get someone on the phone you’re met with a horrid attitude like you’re inconveniencing them over work we pay them to do .Very poor service from this post office. Not that we really have a choice… if I had a choice I’d work completely with the post office off Vivion but unfortunately that’s not my zip code.
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February 2024 by Connor Baldwin
What a joke…. They don’t answer unless you bombard them with calls and when someone finally picked up the phone they hang up on me without listening or offering to help……. My suggestion to management is replace that little boy who answered the phone and hire someone who has guts and dignity.
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December 2023 by lisa geraghty
Clean, fast, polite, professional. No large drop off bin for packages and had to stand in line to drop off, rather than drop and go. Otherwise, nice little neighborhood post office
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August 2023 by Jay Will
I just asked her to print a label an she lied to my face an said they don’t do that
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July 2023 by Jennifer Roberts
The postal carriers in this service area are completely incompetent. I have had outgoing mail in my mailbox for over a week that keeps getting ignored. The flag is up. Mail has been delivered multiple times on top of outgoing mail. They are literally just ignoring it and avoiding half their job. They seem to be unable to provide a basic function of postal service.
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May 2023 by Tracye Bolton
I am so sorry the customer service training is lacking with postal employees. I would think being federal would strengthen this activity. The postal clerk that assisted me must have slept through their training with dealing with the public. It was not a fun professional experience and I hope that I don't have to return to this place again.
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March 2023 by Carmen F.
Tried getting someone to answer the phone all afternoon. I spoke to someone this morning to make sure mail is being held since out of town (have placed on hold once before but was delivered, mailbox was open and destroyed) and asked if they could check to make sure there was no mail, if there was to take back to post office. He stated could do. Was trying to follow up.
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March 2023 by Dakota Smith
Horrible service as always. What do you expect from the USPS. Front desk personnel are always rude. Hours are more inconvenient than banks. Don’t open till long after everyone is at work, closes before everyone gets off work.
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December 2022 by Dorothy Callicotte
I used to get my mail around 2 PM and last night didn't get any and I am looking for some vital. Maybe they will come today. My regular man hasn't been here for a long time, he and his relief person were very good and mail the latest was 4PM
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December 2022 by Google User
The woman driver with grey, shoulder length hair needs to find a different occupation. One that doesn’t involve dealing with the public. I have never met such a rude, unhelpful, and hostile person in my life. She was like that from the jump for no reason. When I tried to call and file a complaint, nobody answered. Save yourself and go through literally anywhere but this US Post office location, if you can help it.
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December 2022 by Official TreTyson
They never answer the phone, so if you need your package after days of not receiving it just go in person I repeat they don’t answer the phone..
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December 2022 by Elijah Hunt
The most HORRIBLE post office ever in MY LIFE. Tried calling for customer service for a hour and was not allowed to talk to anybody! The actual customer service there is terrible
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November 2022 by Chris Smedley
Only a post office by name. The carriers deliver mail to random addresses or don't even bother delivering at all. If you need to mail anything time sensitive, do not bring it here!
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October 2022 by Anton Novehrends
Why do post offices only hire rude, unhelpful and unprofessional people?
