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March 2024 by Eva
In and out no issues has correct oil filter upgrade needed
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March 2024 by Alex R
Good customer service
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March 2024 by Billie Watkins
Took my car in to get an oil change on Jan 14, now I have an oil leak. I took it back to the location and the gentleman seems to think it was residual oil. I was born at night, just not last night. Never again!!!
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March 2024 by peter krivena
Fast service I appreciate it.
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March 2024 by Ted Anderson
Usually like this place as they have a good staff. Today the car in front of me stayed in the bay while the other two lines were moving at top speed. I noticed there was no one working on the car in my bay and told one of the guys that I had been there about an hour and a half. He told me they were going to give me a hefty discount and scanned my VIN number. In a minute another guy came out and asked me to back up so the car next to me could go in front of me. So the cars that entered the line maybe 4 and 5 cars behind me they were going to be served before me. I left without an oil change. Back to Jiffy Lube I guess.
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March 2024 by Katelyn Neer
I absolutely loved the staff during my experience! I hate myself for not catching the name of who I assume to be the manager (brown hair, brown eyes, mid twenties). He impressed me with his customer service through conversation and the grace he showed when I was embarrassed at the mess in my car. He also took the time to explain what services would benefit me and why, while not trying to sell me unnecessary things. Never in my life would I have thought leaving an oil change would have me thinking to myself, “that was fun.” Moving from Hays, KS to KC, I had not yet found a place for these services that I’ve wanted to claim as my main place, so I’m grateful to have found this one. This is officially my spot, and now will be for my family as well! Hats off to the manager of this location and the efficiency of the staff! I hope this review finds them ❤️?. They deserve the acknowledgment and praise!
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March 2024 by Ray Bryant
Nice 0lace. Very efficient
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March 2024 by Courtney McNeely
Professional car service
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January 2024 by Merissa Slade
Never again will I come here. First time I came for an oil change then 2 weeks later my oil light came on because it was low. My son took it 3 weeks ago for an oil change and now my engine is blown because there was no oil in the engine. Found out I wasn't the only customer who had this problem at this location.
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January 2024 by S. A. Brunston
I visited the location on 10150 Wornall Rd and received fast service. The location on 350hwy in Raytown seems to have very long wait times lately..
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December 2023 by Jessica jenkins
Excellent customer service! I had my brake lights replaced 3 months ago, they stop working and this location replaced them under my warranty with ease.
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December 2023 by Sheree Vann (Catering By Diva)
I usually go to Raytown location but was closer to this one knew something was going to be wrong when I pulled in the bay and saw the staff clowning around….but I stayed, left and went home, the next day my truck engine light came on and it started rough idling and smoking. I called and had to report it and make a claim. Took it back they checked my oil and it was overfilled they re-did my oil change only to find out that the old oil was never drained and new oil was put on top of it. Took about 2 weeks to find a mechanic and shop to repair it. I WILL NEVER GO BACK to this LOCATION OR VALVOLINE ever again. They definitely lost a 5+yr Loyal customer.
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October 2023 by Sloane Schmidt
This place destroyed my daughter's engine and won't take accountability for it. They didn't put all the parts back in and the oil leaked out - they denied responsibility without sending someone to look at the mess they made of the engine. I will be seeing them in court as I file to sue them for the new engine, rental car, and all other costs associated with this.Service: Oil change
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October 2023 by Dayonna Anderson
I came to this place at 7:50am just to make sure I’m here early and I’m still sitting here at 8:20 and nobody has even attempted to come out and say anything. The garages are still closed. This business needs to work on being prompt and actually caring about people’s time. At 8:20 is when I was told it would be 20 -25 more minutes due to workers not being there. Like wow
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October 2023 by Rachelle Tandy
Denikko, Marquez and the guys took excellent care of me with my oil change and tire rotation. They were friendly, knowledgeable and efficient. Will definitely come here for my services!! Thanks y’all!
