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October 2023 by L G.
Always great service and great people. Have bought and serviced multiple cars over the years. Staff is always on spot.
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October 2023 by Sergio Reyes Lesmes
Excellent service. After buying a vehicle last month at Van Subaru we thought we should visit Van again before any other options. We are glad we went to Van Chevrolet. They go out of their way to find the right vehicle for you. They are very helpful and polite.Thanks again Van.
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October 2023 by Brooklynn Edwards
Jimmy help me buy my new 2024 trax and he was so amazing. He treat me like his family and was so helpful through the process. Overall I had an amazing experience. Everyone that helped me through the process and was so nice and respectful and helpful. Amazing dealership. If in the market to buy a car I highly recommend coming to this dealership.
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September 2023 by crazy man
Second time in for oil change and tire rotation. Great service! Easy and quick to schedule. I wouldn't go anywhere else for service for my truck. Everyone there makes it a comfortable experience.
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September 2023 by Nicholas Abbate
Service department is a joke. I have been calling for months because they don't have my car under my name. Each time they said they fixed my account. Bit my car is still under someone else's account.I have been waiting on a car part over 6 months. I've called the service advisor multiple times and have only reached voice-mail. With no returned calls.At least call back and tell me the part isn't there yet...And please educate your staff on how the system works. It doesn't make sense that my car has been under my name in account since 2016. Then they magically move it to my girlfriend's account and delete my number. Then can't explain how it happened and over 7 different calls couldn't fix it leaving me with no notification of my part's arrival I have been waiting on.. I will not be returning I am going to a different dealership.
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September 2023 by Jason Adams
Exavier went above and beyond! He ended up getting me in a truck that I love more than the original one that was looked at. He definitely exceeded any expectations in a sales person. Not once did I feel pressured, rushed, or like I was being talked into anything I didn’t want. He was extremely easy to deal with and talk to. The best sales person I could have asked for! Louis made the process fairly quick while still explaining everything and answering questions before I could ask them. Together they made this truck purchase extremely smooth and really easy while ensuring that I got the best deal and a truck I absolutely love! The easiest, smoothest, and definitely the most enjoyable vehicle purchase I’ve experienced.
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September 2023 by suzannah foster
I have bought 4 cars from this dealership in less than 10 years and never had an issue. HOWEVER, I wasn’t as satisfied this purchase. If you are a person of color consider taking your business elsewhere. I do not feel my salesman is responsible for my choice to no longer purchase from Van, but absolutely the sales manager response to me simply voicing concern for future customers. One of my request was paint on the back bumper due to it having damage. When it was completed it was still very noticeable and clumpy. I voiced my frustration to my sales guy and the manager. I stated in the spirit of transparency if I am asking for something to be fixed and what is being promised will not completely fix it, then to please communicate that to me so it isn’t a surprise after purchase. The sales manager then shared that every person that purchases a car knows that touch up paint does not completely fix paint damage. I reinforced a statement I previously made that this was not about the dealership fixing the issue anymore but understanding that this is not common knowledge. I truly would like to continue shopping at this dealership but things like this are not common knowledge for all and frustrating after the fact. The sales manager and I continued this back and fourth. Stating things such as “99.9 percent of people know this and he is unsure how I failed to know this.” My sales guy attempted to leave but the manager stated he did not feel safe around me. This was extremely upsetting as I’ve been a police officer and now work in social services. What made you feel unsafe? I literally protect, serve and advocate 14-16 hours per day but you don’t feel safe? The sales manager refused to validate anything I said, or even admit clear communication would have helped. Then another man came out, I am unsure why. I’m not sure why they felt 3 men were needed, beyond the fact I am black and was voicing concern. I was never threatening. My sales guy finally simply acknowledged it could have been more clear and apologized. I thanked him and began to leave but not before the sales manager felt the need to remind me again that it was common knowledge that everyone knows.There’s so much more I want to add. The manager continued to say “when you walked out on me” during our conversation referring to when I told my sales guy I would be back to purchase the vehicle because the finance office was backed up and it was after closing. Just please consider another dealership. I say this as someone who has got all my repairs and purchases done here.
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September 2023 by Keith Reaves
Great sales team! East and hassle free buying experience. I love my new truck.
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September 2023 by James Balsamo
Service staff kept me informed on all phases of the work being done on my car and the cost. Jon came to me with additional items that needed to be taken care of now and things to keep in mind for the future. There was no hard sell to get everything done now. I was very pleased with the whole process.
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September 2023 by joseph Itzen
Rolled into the subaru dealership, got talked to by a Mike from the Chevy dealership. He immediately started trying to work a deal instead of being helpful. Had a very poor demeanor the entire time. They seem to be more interested in making a quick buck than returning customers.
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September 2023 by Lucy Sammons
These guys were awesome!! Super friendly staff and worked to give me the best deal! Better than all the other options I had researched. They weren't pushy at all, which I appreciate! Even took my junk car for a trade. Definitely recommend them if you're looking for a vehicle!!!!
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August 2023 by Delice Dominguez
My husband and I were in the neighborhood looking for a vehicle. Our sales person was Carson. He took his time with us, even though we advised him we were just looking and not necessarily there to purchase. He didn’t mind he wanted to spend the time with us and showing us what’s available and the difference between the vehicles. He even took the time to sit with us and price it out Unfortunately, we did not walk away with a vehicle, but we would definitely go back and look for Carson and would love to have him as our salesman when the time is right.
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August 2023 by TeAirra P.
I was able to schedule an oil change appointment and get in the same day. From getting out the car and getting back on the highway headed home was less than an hour. Ryan was extremely helpful and gave me helpful information about what my car needs.
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July 2023 by Maurice Tillman
Mr. Huber was very dedicated in providing me the information I needed to know, during the process so i could make informed decisions about the services being provided. He provided robust explanations in detail throughout my servicing experience which provided me a level of comfort in deciding how to move forward with my decision making. In the end it was easy to decide which services were needed and now I'm back on the road with the absolute confidence my vehicle is ready for anything, especially the summer heat! KUDOS to Jon Huber and the Van Chevrolet Team for a job well done!!
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July 2023 by Clifton Cribb
The service at Van Chevrolet exceeded my expectation. Ryan Tuttle, service advisor, demonstrated technical and administrative knowledge required to replace the catalytic converter. Ryan kept me informed during the process from beginning to end. I would recommend giving Van Chevrolet a try if you need regular maintenance or repair. Cliff