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January 2024 by Jason Edwards
Came in to see if it would be a good idea to switch from ATT to Verizon. Alexis answered all my questions and offered me some suggestions. Ended up purchasing. Would reccomend Alexis to work with!
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December 2023 by paula ohara
I am not very tech savvy and was very pleased with the help that I received from Lauren at the Verizon store on North oak trafficway in Kansas City. She spent 15 minutes working with my phone to try to help me get a setting corrected that I had messed up. She was a delight to work with.
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November 2023 by Damooboy
I recently upgraded my phone, and also purchased a smart watch.Kaylee at Cellular Sales was absolutely phenomenal. She assisted me over the phone for a lengthy bit of time.When I decided to make a purchase, she took her time and was extremely helpful in store.2 days later, she also followed up to verify that I understood and was using all the features on my new equipment.I would highly and definitely recommend her and Cellular Sales for your cellular needs.
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November 2023 by Jason Halterman
John Carter was beyond helpful. He was knowledgeable, friendly, funny, engaging and most importantly patient with our whole family. We will go back to this location as long as he’s there.
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November 2023 by Cynthia Takeyama
John was very helpful with me as I needed help with the Apple Watch my daughter had given me. I so appreciate his knowledge, professionalism and helpfulness!
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October 2023 by Tim
We cannot say enough about how great John Paul has been to us!! He came in on his day off after we waited two weeks for our back ordered phones, got 4 lines set up, 6 phones turned in, business account established, business internet established, and saved us about $1000 in the process. He spent over 6 hours on us, and has remained in touch to make sure everything is up and running smoothly. Best customer service practices all around.
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September 2023 by charles pendleton
Spent some quality time with the two gentlemen John & Donyae who have helped us get our new lines setup, new IPhone 15’s preordered, and Apple Watch 8’s hooked up and running. smooth fast and easy. Very informative, they definitely didn’t hit us with the sales pitches or any of the “let’s steal your money” lines. Very personable and patient individuals. Would recommend.
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August 2023 by Aric Anderson
After having a couple of negative experiences at the corporate store nearby, I was ready to go to another company. I decided to try this store because my phone would not charge when I plugged the charging cord into it. Alexus cleaned out the charging port, ensured that was the problem and even suggested a new cord that may work better for my setup. She took the time to ensure my issues were handled. She is a top notch employee and I will go back to her to trade my phone, as well as the rest of my families phones, in when it is time.
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May 2023 by Mary Manning
. I am completely clueless about phones. The gentleman that helped me today was awesome. I totally appreciate him.
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April 2023 by Laurent Emile-Ergas
Alexis helped my wife and I with the purchase of a new iPhone and 2 Apple Watches. She also helped us save money with our family plan. She was extremely knowledgeable, resourceful, efficient, and more importantly far exceeded our expectations with her customer service skills. We highly recommend this store location!
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March 2023 by Beth Wilks
Excellent customer service!!! Alexis was welcoming, patient, knowledgeable and friendly during multiple visits as she assisted with a transfer of 4 lines and phone trade ins. Alexis answered all of my questions and was prompt with her replies. Would highly recommend this Verizon location! We've been very pleased with our switchover to Verizon and our phone upgrades.
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February 2023 by Cheryl S
Recently upgraded my phone and had questions about my bill; received excellent customer service from Valor. He was friendly, professional, and prompt! Have always had a good experience from the 94th Street store (152 & N Oak), including Lou, Brook, Donyae, Alexis and Connor!
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December 2022 by Alisa Anderson
Everyone at this location was extremely friendly and helpful! Daniella Stallman went above and beyond to get me the best deal for my new phone. I appreciated her patience, knowledge of the business, and transparency. Very pleasant experience that I would recommend to anyone!
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November 2022 by Tyler Hempel
I have gave this location multiple chances. The only reason I give it two stars is because the employees are nice.1: They don’t have many real phones on display, most are fake.2: They can’t help with any business services3: They can’t do anything with ESIMs4: It’s cheaper in most cases to buy the phone directly through Verizon.5: Verizon is moving to 36 month agreements for their phone financing.This store convinced me to switch carriers away from Verizon. Thanks for helping me decide to leave!
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November 2022 by Lisa Ford
Ben was amazing! He stayed hours after closing to make sure our phones transferred and we are so appreciative!