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November 2023 by Nicole Gunn
ILOVE It No Better Deals Than Online & On Their App...Got All My Christmas Gifts 4rm Here...Giftsets Under $20
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July 2023 by Gianna Monaco
The checkout lady there very rude, she was not helpful at all
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January 2023 by Chandra Payne
I purchased panties with a coupon to find once in the store, they had a sale on panties, along with my free panty, I got a total of 12 panties and a pair of heart boxers which I will wear for Valentine's, Independence Mall.
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December 2022 by Jacquelyn M.
Rude staff and honestly so d*** I wanted to exchange two items I had previously bought. And return one. Well they exchanged the item and tried to keep the one I bought. And the store manager had to come help and then accused me of saying I already exchanged or returned it somewhere else. The employee acted so d*** and said she didn't do anything. She messed it up I explained exactly what to do about 5 times. I have worked at Victoria secret before so I knew how the systems worked. (Basically they tried to keep one of my items that i had already paid for and not return my money and they messed up that they could "only" give me store credit) Also they said they would do something and never did it. And I called them once and over the phone they were so rude.
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October 2022 by Charles Foreman
I had the best help with the associate named Harley she was very helpful and just all around awesome I hope shes here all the time excellent customer service and skills
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January 2022 by Lacey Ramirez
Had such a phenomenal experience, thanks to Lexi! She was extremely sweet and helpful. She was definitely a fresh breath of air.
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August 2021 by Cayden Howard
I visited the store for sweat pants & a sweat shirt. The young lady with a hair wrap found a matching shirt. She picked out the water mist scent along with the scrub.. amazing. I’m traveling to Texas (Never Been) with my husband and she recommended 2 beautiful hotels. Great service & travel agent?? Love it.
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August 2021 by Anna
Absolutely love the customer service here!! Always friendly and quick to smile. Even helped me pick out a cute bra to put with a shirt I recently purchased.
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June 2021 by Elizabeth Dawson
Employees are very annoying.
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February 2021 by Anna Banana
Absolutely love the customer service here!! Always friendly and quick to smile. Even helped me pick out a cute bra to put with a shirt I recently purchased.
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February 2021 by Rachelle Huntley
I just had the most AMAZING ? customer service experience at this store I walked in the door told the young lady what I was looking for which were boyfriend pants she told me they didn’t carry them in the store however they could order them for me so I proceeded up to the register when I got to the register a young lady Megan I believe greeted me and already knew what it I wanted. Got the information from me ordered my items and told me when to expect delivery now if that isn’t great customer service I don’t know what is thank you so much!!
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February 2021 by Nicole Bartley
I had visited a location in Kansas and was not satisfied at all with my customer service. The women working wouldn’t measure me, even with their new rules following COVID. So I bought two bras that didn’t fit whatsoever. I went into PINK in Zona Rosa with the mindset of returning my bras, getting my money back and shopping elsewhere. Wow, little did I know I was about to receive the most AMAZING, OUTSTANDING AND FRIENDLIEST customer service. Amanda greeted me at the door, I explained to her my situation and she tried recommending a few different bras to exchange. She was not pushy at all, which I LOVED and so greatly appreciated. I decided to give it a shot since she actually measured me via Covid rules. When I picked out the two bras I wanted to exchange for, Marissa made sure I didn’t miss out on PINK’s offer of 15% off, anyone who values money can appreciate that! I left the store, went and tried my bras on, because if they didn’t fit I was going to return them and call it quits. WOW. I was SO happy that these bras fit, were comfortable ANNND cheaper than the original two I purchased. I went back in to let them know how much I appreciated their help and kindness, which after meeting Kimberly I completely understood why the staff was fantastic. She was a doll and super sweet. I have never raved so much about a store, but how can I not when I felt so respected and like the employees genuinely wanted to and enjoyed helping me?I will return my business to this location solely based on my experience with these 3 ladies.From a new mom who doesn’t feel so confident and beautiful these days, you truly made me feel the best I have in a long time.
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December 2020 by Amanda Schlabach
I was very very disappointed at the Black Friday sales. Not even worth calling a sale!!!! I sure hope the semi annual sale will be worth more than today’s was! I love buying here if I can find things for a reasonable price. Also the woman at the door that was greeting people looked very disgusting!!! ?Find someone better looking!! I’ll be back but I hope to see some nicer people and some good deals!!!!!!
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October 2020 by Keiya Official
OMG WOW!!!!!!!! I just had the best service. The employee name Liya was awesome she stuck with me from beginning to the end. Everyone was nice and kind too. But Liyah went the extra mile. I'm so happy with the service today.
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August 2020 by shalena gibson
Absolutely horrible experience here paid with my Mastercard merch didnt fit brought it back to this store and was told they would only issue the refund to a gift card absolutely ridiculous that wouldn't refund to my original form of payment ok well I dont want to spend my 55 dollars in pink . Extremely irritated
