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June 2023 by Craig Willemsen
Went in for a rotation and balance of all four tires. When I arrived to pick it up, the rotation had not been done. Had to sit in their reception area for an hour while they rotated the tires. Then, getting ready to leave, there were grease fingerprints on the inside of the driver's door panel. They came out to clean it, but am disappointed in the service. Probably the last time I use Walmart to install and service my tires. I expected better. Not perfection, just better.
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June 2023 by A W
An hour before they're to close and they not couldn't but wouldn't mount and balance 1 wheel already off the car.
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May 2023 by Mike Hill
Despite being there at 6:30am, to be the first in line at 7am, when they open, it still took OVER TWO HOURS FOR A SIMPLE OIL CHANGE! We only went that early, bc the wait time is always so long. Apparently it does not matter what time you get there, plan on wasting a half a day. Then they charged us for wiper blades we had already purchased. I would avoid this place at ALL COSTS. The employees were talking trash on one another too. Horrible Experience.
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April 2023 by Ezra
I came just to get a tire replaced, and dropped my car off at 3:24pm. The lady at the counter told me there were three cars in front of me, and the wait could be up to two hours. After waiting over two hours(5:31pm), the app said that they hadn't even started working on my car yet, so I went back to the counter asking for a status update. They told me there was one car in front of mine, but they'd work on mine next. Naturally, I asked how much longer they thought it would be, so the last turns to the other guy at the counter and asks him how long he thinks it'll take. He's just chatting with another employee, he stops briefly to glance at her, and goes right back to chatting. She gets his attention again and says, "Hey, he needs to know how long the wait is for his car", and he looks up at me, looks back at her, and then without giving any response he goes back to talking with the other employee. I stand awkwardly at the counter right in front of him, and wait for any kind of answer, but after what felt like a full minute of him pretending I want even there I just had to walk off to find somewhere to wait, without any kind of estimate. They eventually started working on my vehicle at 6:03pm, and finished at 6:43pm. While I understand wait times can be unpredicted sometimes, being that inaccurate combined with the level of customer care, I couldn't recommend the service here to anyone.Service: Tires
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January 2023 by julia mann
It sucked if I could give them a negative star I would had to wait 20 minutes for somebody to show up then the credit card machine wouldn't work it took her another 15 minutes to try to get it figured out then she got an attitude only time I'll ever go there again as if it's an emergency
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December 2022 by Sarah Todd
Worst service I've ever had. That lady was so rude. They wouldn't put my tire back on for me. I had a tire that was flat and a tire with a knot in it and they would only sell me one tire and wouldn't even put it on. It only takes five minutes. I told her I have to drive my two year old to daycare on the highway clear across the city tomorrow. She said "well you'll have to be more careful" they had time to put the tire on. And they didn't even text me when it was done either. I mightve had time to go have a friend put it on for me if they had very. I just can't get over how rude that lady was. When I dropped it off and picked it up she was rude rude rude. Worst service ever. Worse than McDonald's. I'll never go back to that Walmart for anything. I just can't get over how rude she was
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December 2022 by Dan Jessen
Automotive has got a lot of work to do. One lady staffed (clearly unhappy). Arrived at 7:20 am and almost 11am when finished for 1 tire and an oil change. Tried scheduling an apt the following week for another tire, and my apt was cancelled making a reschedule impossible since all spots were now filled. I guess that was a blessing in disguise, just chaos with a dirty wait room, not returning and would recommend the same if you were debating coming here.
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October 2022 by Jacob Ogden
DO NOT bring your car here unless you want to wait all day. I've brought my car here a few times and had to wait at least 3 hours each time, and I arrived first thing in the morning when they opened and didn't ever leave until after 11 am. They seem to be understaffed, and so I chalked it up to that, and brought my car back a total of three times expecting something to have changed or improved. It's been a year and its the same if not worse. Management is freindly and they do what they can, but I have more important things to do in a day than spend 3.5 hours or more in a waiting room.Service: Oil change
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October 2022 by Jazz Holmes
This is the slowest Walmart I’ve ever had experience with . I sat for 3 hours waiting on a tire change. People that came in after me was helped before I was . This is beyond ridiculous and frustrating.Service: Tires
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October 2022 by Pam W.
Inspite of the fact I had to wait 2.5 hours before they even got to my car, they were able to put my tires on in less than 30 minutes. Prices are much better than Discount Tire where they get you in and out in 45 minutes. If you're going to this place, pack a lunch! I was there for 3 hours!!! Only two people working in garage and one person behind the counter helping everyone but he was very nice.
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October 2022 by Erin
Such a friendly, helpful staff here! Quality work done in a timely manner even though they were pretty busy. Great overall experience!
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September 2022 by Josh Sollars
Debbie the service writer is rude and not just to me but several other customers while I was there. The service tech was great I belive his name is Brandon. But she is very rude and I did notice that they were foreign accents she was completely a a##hole to them. A customer just asked how long for oil change she said 2-30 hrs he said that busy or short staffed she just went off on him, he was polite she got loud he asked her to calm down. I think the Manger is named Caleb, he needs to put her in her place right out the door. The unemployment line is where she needs to go.Services: Tires
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August 2022 by Cathy Frogge
Was ok until my car was ready and no one was around to check us out. People had went to lunch on man was gone somewhere. Another customer found a employee on the floor he asked her if there was someone that could help us. She went to try and find him because she did not have a key. The person finally come back. I think we waited 10 to 15 minutes for him to come back.I do want to say that Debbie before she went to lunch was doing a great job. I see why she has been at Walmart for 35 years.
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August 2022 by Lucas Moore
Great place with fast and friendly service. Would recommend to anyone in need of automotive maintenance.
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June 2022 by Jeff M.
Attitude towards other customers and myself was horrible. Staff completely acted as if they did not want to help or even be there. Was told they couldn't fix my tire with a nail in it.... Took vehicle to Discount Tire and they repaired my tire within an hour!
