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November 2023 by Steve McNeer
The don't ANSWER THE PHONE !!! What good is a SERVICE company that is in the NO SERVICE business by NOT doing something as simple as ANSWER THE PHONE
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September 2023 by Mann Transport Limited
Nice experience being there first time. Thank you Cindy for understanding us and huge thanks to Brenan (The Manager) for unloading us late. Much appreciated.
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January 2023 by Sam
Purchased a brand new Milwaukee drill set that came with two 5.0 batteries. One battery wouldn't charge out of the box. Looked up nearest "Milwaukee certified" service center near me on Milwaukee's website. Called White Cap about my issue. The guy kept telling me to go on the Milwaukee website and contact them to get a replacement. After explaining to him their store is listed as a service center. He just kept telling me to go online and that their service tech is out for awhile. So I looked up the next closest service center on the website. Gave them a call. The employee asked for the battery model, my name, and number. Then said he would order one for me. I wouldn't recommend this place to warranty anything Milwaukee. The Shawnee service center was much more helpful and less of a hassel.
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January 2023 by j diet-z
Just how long do you think contractors want to wait on hold to see if you carry a saw blade? For the hell of it I stayed on line for 20 minutes! I’ll go buy my product elsewhere!
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January 2022 by Kyle Luetjen
Had to order a concrete mixer through them, the heart and soul of my business. Their salesman told me 7 days to have it built and shipped to my location. We're now sitting at 28 days, they won't respond to my email asking for an update, and I've lost out on TONS of business due to me taking them at their word. I had to shell out more money to buy a temporary mixer because I couldn't wait any longer, but it produces nowhere near the amount of concrete I need to keep up with demand. They aren't building the mixer, just the middleman, but don't promise something you can't deliver on. Terrible communication on their part and pretty unreliable as it would seem.UPDATE: Brandon, the branch manager at this location, got involved after he found out about this and was very helpful. Gave me a small refund and communicated very well. He assured me this company is much better than the service I received, so hopefully others and potentially me in the future have a far smoother experience than this one.
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January 2022 by Keith Copley
Great store, entrance location is horrible
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January 2019 by Jay Schooling
Good people
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January 2019 by Quick Draw Mcgraw
Worthless morons
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January 2018 by Christopher Chapman
Great Staff plenty of support and supplies.
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January 2017 by Marcus Mccoy
Nice place keep up the good work
