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August 2025 by Nick B
Horrible like all government services.
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May 2025 by Maddie Wymore
Extremely rude.
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May 2025 by JoAnne Bennett
USPS asked for donations for food bank be set out by mailbox on 5/10/2025. I set it out, then went and got my mail and they didn't take the cans of food that were in a bag. I don't understand, why ask for donations if your not going to pick it up. I wouldn't of bothered.
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April 2025 by Heather Eaves
Very nice people
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August 2024 by Teresa Tendall
Tried to call and talk to a human. What a joke, spent 10 minutes going round and round with a dam* recordings. And when I asked for an agent, It hung-up on me :-(
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August 2024 by Shannon Emery
I am rehabbing a house in Holt, MO serviced by this Post Office branch. I frequently buy fixtures online and have them delivered directly to the house. Every other delivery service gets them delivered without fail but this USPS branch isn't even attempting because the house is 'vacant'... even though there are workers there daily from 8-5. Instead of driving out and knocking on the door they are just rejecting the items as undeliverable 1st thing int he morning and returning them to the sender. Incredibly frustrating that people are this lazy and it costs you days of interest trying to get a flip house all wrapped up and on the market.
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August 2024 by Angelica Opperman
Walked in to the worker talking to a woman with a smile and very cheerful. As soon as I went up to talk to her, her smile went away and her whole attitude changed. Felt very put down and not welcome. Her vibe was terrible towards me and my husband.
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June 2024 by Bo Duncan
Okay, this is ridiculous.They need to investigate this post office and eighty percent of the workers Because this is the worst post Office in the world By far. Was supposed to have 6 deliveries yesterday. Ended up receiving 4 of them And one was in the mailbox.One was behind my truck.Another one was on the tailgate of my other truck and one was up by the door And my other two were delivered to the wrong address.. I'm sick of losing my deliveries constantly Or having them left out by the road So more deliveries can get stolen from me. Someone do something about this Post Office.It has gotten completely out of hand. They are.
Very rude very unhelpful and very lazy at their job
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June 2024 by Kathy Lee
If could give this post office a 0, I would. I was waiting for a package that was mailed from Kansas, checked the tracking and it had gone to KCK, Topeka, Wichita, Washington DC, Nashville, TN... I went to Kearney PO twice last week and was told "there's really nothing we can do." and "I looked it up and it's addressed to someplace in KCK. It's probably a scam." I spoke to my friend who works at a PO in another town who "flagged" the package for me and I received it 3 days later, after it had gone through the system for 24 days. I talked to another person in Kearney PO today to let them know what happened and when I said my friend helped me the PO employee said "Well, good for her! I can't help it that it took 24 days for you to get your package!" I told her I just wanted to know if they knew how to "flag" a package to get it rerouted so this doesn't happen again. Her response was "Well, I can't guarantee that." She was very rude and needs a class on how to deal with the public. I miss Marion.
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February 2024 by B B
Many of the personnel that I’ve come into contact here are not nice and not helpful. Recommend printing your own label if you can and not dealing with the workers- that’s what I will be doing whenever possible.
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September 2023 by Lisa Rohn
I swear the post office gets worse I used to get notifications that my package has been delivered but if my mailbox was too full to Post lady was too lazy to bring it to my door so she would take it back with her and bring back the next day I don't know how many times this happened now you can't get an ETA on a package you're informed delivery service which I've had for over a year just up and quits working won't let you log in tells you they're you know after telling me 3 days ago that my package had right and it is only taking twice as long as it ever has before for some reason for some reason you can't even get them on the phone anymore you try and their computer which doesn't understand half of what you say anyways tells you you're looking at a 40 minute wait just come online for technical support will how can I go online for technical support when it won't let me log into my account because it's telling me it's having technical issues
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July 2023 by Erica Herrera
I made 2 pick up request for the same package and never was picked up.
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June 2023 by Tainted So
Haven't gotten my mail for the last three days. This happens time and time again and if there are any time sensitive items they can cause problems. I signed up to see what I get every day and know what I should be getting.
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May 2023 by Tammie Nguyen
Called Kearney, MO post office 2nd time after I talked to another person yesterday who didn't call me back today. TODAY, spoked to Tracy who is super helpful and customer oriented. The only reason I give this post office a 5 star although this has been my 10+ misdeliveries ever since I moved here. She is one of the best, very quick at taking care of me. Thanks again for personally making the trip out to correct things. Words of advices, I recommend postal office employees be more careful when delivering mail or packages to residents in avoiding too much problems. Please pay attention to street names rather just the number only. Maybe additional trainings would be helpful
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May 2023 by Lori Piercy
Cannot get the mail to the right mail boxes cannot ship to the right address even with the address on it...terrible service