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August 2025 by Kaylee Gaar
Went in to get my battery looked at. Lady was helping one who came in right before me. Another employee was talking on the phone. Customers came in behind me and the 3rd employee came up and let them cut me in line. I then left and you lost my business
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May 2025 by Janet Huff
Warrantied out my brakes. I didn't have my receipt. The guys were patient and found it by my phone number. They definitely went over and above.
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December 2024 by Kim Brown-McQuarrie
Great service. Bryce really helped us get the parts to fix our truck. He is a great asset to the company.
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August 2024 by Aleesha Breshears
Plan on making 3 or 4 trips back because they gave you the wrong parts. And then expect get cussed out when you get there your final time, because your vehicle isn't exactly as it was when it came off the line.
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August 2024 by G John
Very friendly and knowledgeable staff
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December 2023 by Michael Castillo
They do a great job trying to locate the parts I need for my projects.
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December 2023 by Mike McKelvey
Went in for a fuse, "the guy said row 4. I was the only one in the store, but I could not locate the fuse. They looked at me a few times and never asked if I needed assistance. So I walked out a d Went to Branson West.
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October 2023 by Shawnda Cash
Great customer service
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October 2023 by Donny Cox
Sasha, Donny good people willing 2 help you.
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October 2023 by David Walke
This store was the worst O'Reillys I have ever been in. Customer service was atrocious. Seemed like I was an intruder and they resented the interruption to their routine. I will NEVER go back to this store.
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August 2023 by Tim Jones
Sold me the roung parts
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August 2023 by Karla Haley
Diagnostic test showed that I needed a transmission range sensor. The O'Reilly employee told me that it was a special order. When I asked him to order the part, he said that he could order the part but that it wouldn't come in. A call to O'Reilly in Branson West not only got me the part, but it arrived from the warehouse the same day. I won't be going to the Kimberling City store again.
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May 2023 by Sheila Dool
The guys here were very nice and didn't mind helping my husband. A lot of them rather stand behind the counter and yack then help. Not here. Very helpful
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May 2023 by Mark Opheim
I am so grateful to Noble and Dennis for their ultra-helpfulness to me today! Drove away super happy for their support and knowledge of cars
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January 2023 by KR Wilson
This is a great store location. The team is friendly, knowledgeable, and anxious to help customers! Keep up the great work.