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October 2023 by Beverly Gooch
From sales to management to delivery personnel, customer service is top notch. Selection is excellent and met our needs perfectly, including professional and friendly delivery. Extremely satisfied and highly recommend.
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October 2023 by Eric Ducote
What an amazing store! Beautiful furniture selection, well organized and just an outstanding overall shopping experience! From the sales staff including all those that helped me and my family (Billy, Rich and especially Ashley) to the store manager (Frank) who answered all my questions when checking out, to the hardworking warehouse and delivery guys.. I will always buy my furniture, appliances and accessories at Missouri Furniture! Thank you all for a wonderful shopping experience and for being so knowledgeable helping me pick out all the perfect things to fill my house! Will be back for a hot tub soon! I wish there were an option for 10 stars!
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August 2023 by Natalie Gardner
I love this place! Everyone is so helpful, and they are good about ordering items I see online. We have purchased many items from Missouri Furniture and will continue to do so in the future. Top notch customer service and a great selection of items in store.
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August 2023 by Megan Stain
Kelsey was a fantastic sales woman! She worked with me to maximize my budget.
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August 2023 by Bayli Riley
We worked with Melanie and had the best experience. She answered every question we had and gave us great ideas when picking things out. She made this experience really easy and fun for us!
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August 2023 by Bernadette Wroblak
Best service and furniture in the Kirksville Mo area. We purchased a mattress and a sectional sofa for my daughter’s apartment. We rented a flat truck next door at Home Depot for $20 and picked them up immediately so that she wouldn’t have to wait a few days for delivery. The service was excellent and the quality of the sectional sofa superb. It was on sale for a $1100 and is so comfortable. We had looked at many online options and at Sams club but chose to purchase them at Ashley because we were able to sit and lie down on them and know that they were comfortable and because she wouldn’t have to put it together. Most places wanted $300 for delivery and wouldn’t arrive for at least a week, so it was a good value.
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August 2023 by Doug Dilson
Kelsey is simply the best. I know what I wanted, and she worked up a very competitive quote for it in a jiff! She made a very good argument for their protection plan.
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May 2023 by Tom Christenson
On March 23, 2023 I made a $5000 furniture purchase from Missouri Furniture in Kirksville MO. Biggest mistake I’ve made in years as the salesman and store manager lied regarding the price match with Ashley’s online pricing. I discovered this mistake shortly after the furniture was delivered. I immediately went to the store and brought this oversite to the attention of the store manager. The store manager wouldn’t even look at the prevailing prices and just told me they use the prices in the Missouri Furniture’s computer. The district manager contacted me via Email a few days later. He sidestepped the matter and offered to make things right by giving me the mirror for my dresser which I actually had paid more for just the dresser without the mirror. I then contacted the Missouri Furniture corporate office and was told by a customer service manager that she would look into the matter and get back with me. I never heard back from this person and in spite of additional calls the matter is still unresolved. And an actual quote taken from an email from the district manager, “We do absolutely price match Ashley’s on-line pricing”. My advice would be to purchase furniture from any company OTHER THAN Missouri Furniture and to do your research on merchants via online reviews like this one and the Better Business Bureau. If I had done so I wouldn’t of had the issues I’m having now with Missouri Furniture!
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May 2023 by Jean Kile
Everyone at the store was so helpful amd friendly!delivery guys were awesome!!!Greg and Dalton were were quick friendly and super nice!!
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April 2023 by Tom C.
On March 23, 2023 I made a $5000 furniture purchase from Missouri Furniture in Kirksville MO. Biggest mistake I've made in years as the salesman and store manager lied regarding the price match with Ashley's online pricing. I discovered this mistake shortly after the furniture was delivered. I immediately went to the store and brought this oversite to the attention of the store manager. The store manager wouldn't even look at the prevailing prices and just told me they use the prices in the Missouri Furniture's computer. The district manager contacted me via Email a few days later. He sidestepped the matter and offered to make things right by giving me the mirror for my dresser which I actually had paid more for just the dresser without the mirror. I then contacted the Missouri Furniture corporate office and was told by a customer service manager that she would look into the matter and get back with me. I never heard back from this person and in spite of additional calls the matter is still unresolved. And an actual quote taken from an email from the district manager, "We do absolutely price match Ashley's on-line pricing". My advice would be to purchase furniture from any company OTHER THAN Missouri Furniture and to do your research on merchants via online reviews like this one and the Better Business Bureau. If I had done so I wouldn't of had the issues I'm having now with Missouri Furniture!
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April 2023 by Raxman263
Received my new refrigerator this morning. Delivery received on time as promised. Greg N and Dalton T removed the old unit, installed the new unit with water hookup, and covered all the necessary information about the new unit including water line, ice maker, water filter, and maintenance.
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March 2023 by Bonnie Boltz
Kelsey was a great saleswoman. She was super friendly and helpful as soon as I got there. She help to show a great variety of mattresses and helped to pick the best one for my needs and at a reasonable price too!
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February 2023 by Vickie Cooper
The folks at Missouri Furniture were outstanding. I had some issues with a new refrigerator. They worked tirelessly and patiently until all was good. Rich was a great help and advocate for me. Cole worked long and hard until the refrigerator was level. Thank you!
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February 2023 by Janie Fortney
Greg N. and Cole P. delivered our new W/D and were great. They were courteous, showed up when they were supposed to, got them in and installed efficiently. Greg has delivered other purchases for us and has always been great. Thank you Greg and Cole.
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February 2023 by Lorena Lain
A big thank you to Greg N and Dalton T for being so polite and caring when delivering our furniture. Very careful when bringing into the house and sitting just where I wanted.Would recommend Missouri Furniture as a friendly and helpful store. They do have a really nice selection of furniture and accessories…
