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September 2023 by Danielle Beck
Great customer service! Tammy the cashier was super helpful and great at her job!
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September 2023 by Michele Wilbur
took my girls to get groomed... .Jasmin did an excellent job. she was super friendly and welcoming
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August 2023 by Misti Sweeney
It's not petco... very dry people. Not over friendly. Expensive. But clean place
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June 2023 by tammy Michael
Yesterday:I have been going to PetSmart since they opened in Kirksville.Normally I have a good experience, today was absolutely the opposite .The young lady that works over in the fish department named Bobbie was extremely rude. When I checked out she was called to the counter to cashier. She became unfriendly when my debit card did not go through. She stated to run it again. I stated "It won't charge me twice will it".She said " I don't know since she doesn't work on that part of that, I just run the card and you need to run it again" . I did so and just her attitude and rudeness continued. No thank you, no smile and little regard for customer service. All other employees in the store where very helpful and friendly.Customers need to steer clear of this employees if you want to have a pleasant experience here.Thanks to the other employees I will return to this establishment.
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June 2023 by Diane Richmond
They always have what I need and a friendly staff. Doesn't take long to get in and out. If I have heavy items, I can pull right up to the door.
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May 2023 by Billie Piatt
I have shopped at this store for years and have always been happy. Today I went to buy a hamster for my granddaughter and the girl that helped us was the most rude person I've ever had. She acted like we was an inconvenience and not once smiled.
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February 2023 by Emma Barner
My husband and I took our 2 huskies for a grooming appointment, and Alex did such a fantastic job! I highly recommend choosing Alex. Our dogs smelled amazing and were super fluffy afterwards. Thank you for putting up with the howling :)
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February 2023 by Jacqueline. Patterson
Great selection of pet supplies and products. Staff is super friendly!
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January 2023 by Cheryl Hoover
Their crickets are healthy & my bearded dragon loves them! ? expect a wait time, because their store seems a little understaffed
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December 2022 by Jada Hatfield
Horrible experience they sold me a pregnant guinea pig under the impression it was a male all they offered as condolences was in store credit or a new guinea pig i couldnt even get my money back as if i would want to return after I had had this one for a week it is already my pet I already love her we also purchased a fish that appeared to be doing really well but about a week in it passes away
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November 2022 by Kim E
Very pet friendly. Very people friendly as well. It's definitely worth a stop if you're looking for pet clothes or Meowijuana!
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August 2022 by Amanda Mountain
Friendly, helpful staff and a wide variety of items and pets.
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August 2022 by Jaide Sponsler
Love going here to get new pets and also more pet stuff.
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July 2022 by Linda Frazee
You're greeted when you first walk in the door, always asked they can be of any help, the store is clean, and has adequate inventory. I appreciate being a Rewards member because there are always special deals. For example, yesterday I saved $20.45. I always have to go and look at the kitty cats up for adoption. I have a dog, but my daughter living in Denver has cats. This Calico especially touched my heart yesterday.
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July 2022 by Budd Moore
The staff at the grooming area do a great job with our pet Dozer Thanks ?