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February 2024 by Rebecca Taylor
I spent several hundred dollars to upgrade my phone. Left thinking all was good. 2 hours later my phone is locked and not able to be used. I returned to the store to be told I have to call Apple and they can't help me! I now remember why I don't use this store. Their customer service sucks!!!!
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January 2024 by Rhonda Fox
Experiencing mixed feelings with UScellular customer service…. While the cell service is reliable, the assistance at this location during issues has been very disappointing. Hoping for improvement in their service quality for a more satisfying customer experience….
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December 2023 by Travis Weiler
Stupid people I got a WiFi transmitter from them the salesman said it’s $350 for the box and $50 per month now I got a bill for $ 758 and here there’s all kinds of extra bills they add on they never told me about. Just saying they’re cheats and frauds they will ream you across if you don’t know everything about them worst people and phone company I ever worked with
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November 2023 by Hazel Hill Drone Services
Got a free tablet. Just had to buy a plan for it.?
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September 2023 by Jason Pugsley
Worst company I've ever dealt with they lye to ya then when you call them out they make horrible excuses why they tricked you into
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September 2023 by Ezra Weiler
Great customer service! Nice people!
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September 2023 by Edwin Rouse
Very helpful when they can be !
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July 2023 by Amanda Adams
My Mom called into this store about extra charges that keep getting added to the bill and the male worker that “assisted” her was the most disrespectful person to her! She called me in tears because of how degrading he was towards her and did not help her! I don’t recommend going to this store if that’s the kind of service they give people.
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March 2023 by kaditFFXI
Great local store but the connection just isn't good since the 5G upgrade for rural customers and its a problem that corporate refuses to address. Service is fine in Kirksville but just 13min N and data drops like a stone. I'm sitting in my driveway (4 bars) but if I turn off wifi, most of the apps will not load up. Every other customer I know has the same problem, even with new phones. That's pretty pathetic. They are a decent company, but I'm literally paying for something I'm not getting at this point.
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March 2023 by Verlin Zeiset
Great place to buy a phone
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October 2022 by Evie H
Kyle was a great help this morning,. Thank you!
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September 2022 by Robert Carr
My personal review for this location from management to employee's they are not worth the money and frustration they lie for one . Phone service doesn't work everywhere! !Us cellular lost me as a customer when a customer paid the money our service should work !The phone should work! !!!!!!!!!!! I'm out 150 dollars on a phone alone !Customers thinking about dealing with us cellular you might consider a different company
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July 2022 by Drew Boling
Closed early due to staffing issues! Wow. Literally drove here and got off work early only to see a sign. Closed at 530 due to staffing issues. I will be switching providers.
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July 2022 by Steven McMichael
Best Cell Phone Provider in town, highly recommend UScellular.
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July 2022 by Brandon M Allen
I am unable to publicly voice everything. I experienced inequality, and retaliation by my boss, since starting in July of 2020. I am a former employee of the Columbia, Mo corporate store.
