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January 2024 by Daniel Kinger
Took 2 hours to damage coating on all 4 wheels.I was told the manager would contact me. Nothing. I reached out to Monroe corporate. Nothing.Only go here if you want your vehicle damaged with no recourse. Stick with the big brands.
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December 2023 by Jeremy Callier
Do not be fooled by the high ratings. BEWARE!! Management has changed and the new management is aweful. Here is what happened. I bought 4 new tires in February and spent $960. Not even 9 Months later a tire blew out. They replaced it for $80 because I have had a warranty. All good? No.1 month later another tire went flat. Now I decide to check all my tires and the treads were showing on all of them. I take my vehicle back to them to have them replacde those tires as well.The manager tries to charge me $950. Almost more than what I originally paid. I said you just replaced my tire from the blowout for $80, I should be paying $240?? No?She said nope, its $950 based on the tread percentage left on tire. Ridiculous!!!! The worst manager and worst warranty. Good luck!
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December 2023 by Anna N
Will not return. Disorganized, untrained and error-prone at the front desk. Told me I needed to replace my axel boots because they were torn. I called multiple times to set up repair appointment. Thankfully they never followed up with me because I got a second opinion from a master technician at a local dealership and DID NOT NEED NEW AXEL BOOTS. I saw with my own eyes that my axel boots were perfectly intact. It's disgusting to think they would take advantage of a car owner this way and I'm glad they were too disorganized to go through with it. Or maybe their morals kicked in. Either way, this place isn't reputable.
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November 2023 by alchymista a
I had a weird experience calling them. I was shopping for a new tires and needed to clarify a few things. But every time I talked to someone on the phone from this shop within a scope of 3 days, they provided different information, including contradicting their colleague, having no clues about their promotions or even quoting bloated price for tires that was 40% higher than their own list price with explanation that "they can do whatever they want". Whether they do a good job as as a service I have no idea as in the end I rather went to a different shop to get my tires.
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November 2023 by Stacy Offer
Down to earth folks, with fair prices. I trust them with my Baby (X5M aka Brunhilde ?) & they always come through!! Highly Recommended
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November 2023 by Lindsay Sonnenberg
A huge thank you to Manager Tina, Svetlana, and Ty. These 3 women were amazing. Thank you so much for your professionalism, efficiency, knowledge, and above all, kindness. Jordan, you were fantastic and thank you for the valuable input!
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October 2023 by Caroline Sliger
Jordan was SO helpful. He assisted with my tire problems, and also gave me answers as to why my car was having oil problems. Would 10/10 recommend!
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October 2023 by M Shehadeh
I took my car for some type of pulley noise. I called back hours later and was told that it is a transmission issue. I took the car to a local mechanic for a second opinion, and he found the problem and replaced the power steering pump. My guess is that Tirechoice couldn't figure out what the problem is and had to come up with a transmission issue knowing they don't work on.
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September 2023 by Kevin B
Highly recommend this establishment for your tire needs. I needed new tires for my car and called around to 6 different places. Not only were they the cheapest (by far) but the customer service on the phone was better than any place I called. Furthermore, they were able to fit me in the day my tires arrived. Shout out to Jordan who helped me and could not have been nicer through the whole process. I will return here the next time I need any work done to my car.
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September 2023 by Kathleen O'Rourke
Thank you so much for all of your help Jordan! (And thanks to the guy who let me borrow their spoon!) you were all a great help :) - Kat
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August 2023 by Sara K.
Had front and rear brakes and rotors replaced in April and 3 months later started hearing clicking noises and shaking steering wheel when braking. I took the car in to see if they could take a look to see what's going on. Come to find out they are under new management and are "dealing with a lot of problems from previous management" and was told "(previous manager) was more interested in doing the job quickly than safely." Unbelievable. They test drove my car and didn't hear any noises , which I find really hard to believe. They then told me I had a nail in my tire ($50 charge) and the noises (which they didn't hear) was the sway bar that needed replaced. While I suppose that's possible, there is no way I would ever have this company do any more work on my car. I'll be taking our business to another mechanic because confidence/trust level in this Tire Choice location is absolute zero.
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August 2023 by Patrik D.
brought my 2007 f150 up to tire choice to get a tune upthey blew the motor up and then tried to hide the factnow 2months later and still without a truckthey had it towed away with my tools still insidenow wont even tell me where the truck isthis has been a total nitemare costing me money jobs and businessbeware beware beware beware beware beware bewaredistrict managers name is matt and he wont anser his phone
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July 2023 by David Lahey
The entire team was great thanks to Isabel and Terry out in the garage. Very helpful late in the day on a hot Monday afternoon . Got my tire fixed and back on the road quickly. It is very rare in this day and age to find people willing to help you quickly efficiently and have a good humorous time. Definitely encourage anyone to do business with this business. Thanks team.
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July 2023 by Betty Lovell
I want to thank Tire Choice on Manchester for repairing my niece’s flat after 5pm and for no charge. She had a flat tire on Interstate 64 on one of those very hot days a couple weeks ago and had her 1-year-old with her. After the Road Assist guy got it changed she was worried about driving on the donut. She saw Tire Choice was close by and got there before they closed. They immediately got her tire patched and she could continue her trip. Thank you for the kindness towards her. You guys make this world a better place!.
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July 2023 by Ally Lowery
Awesome shop! I got a nail in my tire so I brought it in to Tire Choice. They removed and patched my tire in less than 15 minutes and they didn’t charge a penny for it! I highly recommend this shop.
