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June 2024 by Lanie Champa
Team member was knowledgeable, helpful, and congenial.
Excellent customer service.
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February 2024 by Kim Jackson
Closes for lunch. Very inconvenient. I wait 10 minutes. When it reopens I can’t check out my other items so have to go up to the front to do that. That upsets me. Pharmacist mocks me for being upset with man behind me. Bring back mom and pop pharmacies.
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January 2024 by Ryan Muskopf
Scheduled for a covid vaccine on the app, the app said that co-pays and uninsured vaccines were covered by a program. When I showed up, they told me the program ended and wanted me to pay. Why would CVS lie to their customers only to make them look dumb?
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December 2023 by Marie
Switched from walgreens to cvs and it was a decision I should have made years ago! They are fast and almost always friendly. I wish they had longer hours. But they are much better than walgreens down the street!
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October 2023 by Carel Reynolds
CVS Kirkwood has the best staff!
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September 2023 by Brad
Exceptionally nice staff
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September 2023 by Erin Mariscal
This location doesn't open until 9am? I am not talking about the pharmacy. The entire store doesn't open until 9am. I went to get ibuprofen for a sick kid before work and was shocked to see at 7:10am that they were not open. This location is chronically understaffed, and I have rarely had anyone at the checkout. I have always just assumed when I go in that I am on my own and will be using self checkout. Apparently now they can't even hire someone to unlock the door. Convenience store with bank hours is an interesting business model. I own a small business and fully understand the labor shortage. Tip of the day: Don't buy the most expensive lot in town if you can't afford to staff the business.
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August 2023 by ra u
They are busy I get that but they hold my dads medicine and kept telling us they have nothing for him. The doctor kept calling again and again. They said we are busy to the doctor. They should have early told us that won't entertain our order. So we could have given doctor another pharmacy number.
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July 2023 by Bonnie Freeland
Every time I have needed help in this CVS store, I have gotten it.I am a convert from the OTHER drug store in our area. I love the coupons and the people who work at this CVS
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July 2023 by Steven Bott
Wow! This is one of the nicest CVS's I have ever been in. It was super clean and the lay-out was different and had a very easy flow for shopping and finding your needs.Best of all, it's open 24 hours and the staff is polite and friendly. That's a double win.
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July 2023 by Steven B.
Wow! This is one of the nicest CVS's I have ever been in. It was super clean and the lay-out was different and had a very easy flow for shopping and finding your needs. Best of all, it's open 24 hours and the staff is polite and friendly. That's a double win.
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May 2023 by Jeanne F.
How in the world can this CVS possibly have ANY, I mean ANY positive ratings?? The store is fine but we have to use CVS pharmacy for our prescription insurance and it is utterly disgraceful. They are completely unreliable--We get notifications that meds are ready and they are not. Staff is very rude. You can stand and wait forever while multiple workers are too busy to bother. They acknowledge the phone system/texts don't accurately reflect the actual availability of our prescriptions, but no apologies, just a disgusted suggestion to call the main office. It's not once in a while, it is consistently this way. We know never to trust our texts or what they say on the phone. Same experience for all members of our household. You'd have to work at it to be this bad. Wish I could switch back to Walgreens. They are always wonderful and on top of things.
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February 2023 by Jesse Groh
The pharmacists and techs working here are doing probably double-triple their normal volume of work, often while clearly understaffed. Considering the constraints of limited medicine supply, increased prescriptions to fill, and limited staff- they are doing a great job. I've always been treated well and in a timely fashion. I think the regular store staff have always been friendly as well. These people are essential workers bearing the brunt of an unprecedented wave of illness and patient needs. They are working hard and doing so with grace. Thank you!
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February 2023 by Jan Munson
Staff were wonderful! Very helpful. Very clean store
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January 2023 by Elton D.
I walked into the CVS and made my way to the Pharmacy when I saw the most beautiful woman I've ever seen her name was Jessica.... She is so amazing and makes the worlds best pancakes I love how she makes everyday better! She tells me about how she wants to improve the pharmacy department and has all these ideas she tells me that no matter what she has her customers backs and gos out of her way to make their day better I love her so much it great to see others experience the happiness she has brought to me and our family :)
