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November 2023 by Amish Mahay
Not a fan of cvs but staff are friendly and helpful. I’d come again.
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January 2023 by Google user
The staff was very helpful. Like the deals from the CVS program. But couldn't find abars of Dove soap.
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January 2023 by Rose D
The staff was very helpful. Like the deals from the CVS program. But couldn't find abars of Dove soap.
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July 2020 by Hannah C.
If you are looking to get COVID testing at this or any minute clinic STAY AWAY! they are processing tests very slowly. I was told I would have my results in two days but it has now been 7. I have called multiple times because I now am facing consequences at work, and each time they say I will have results 24 hours. lies. I have had friends get tested elsewhere and have gotten their results faster. Don't go here!
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April 2019 by James Dent
The greatest by far.
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March 2019 by Julie H.
I just returned from a trip to this CVS where I wanted to exchange a package of Crystal Light "Raspberry Lemonade" I had purchased not 24 hours earlier for a package of Crystal Light "Lemonade". I had the original receipt and the bag full of items I had purchased yesterday. For what should have been a very simple switch-out (identical product - different flavor), I had to use my debit card all over again to take that item off the old receipt. Then the clerk informed me because I had bought the original purchase with a coupon I would have to pay over $2.00 extra (the full price of the product) to make the exchange. When I got angry and demanded to speak to the manager, he said he was the manager. After telling me that CVS had changed their return policy 2 months ago, I said sarcastically I never received notification that CVS had changed their stupid policy. As I got louder and angrier, he eventually offered to credit my debit card for the difference. BUT I seriously doubt he would have made that offer if I hadn't vehemently objected to this SCAM. Also there were a few people in line witnessing this whole heated exchange. I will never ever shop at this or any other CVS pharmacy ever again. They made a very simple process into a major inconvenience for absolutely NO reason. That is abominable customer relations. I hope a senior executive at CVS reads this review and instructs their retail staff to treat customers as if they wanted repeat business instead of alienating us forever over the exchange of an IDENTICAL item!
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September 2018 by Amanda W.
The store is brand new so the building is very nice! The location, however, is rather difficult to access from Manchester Road, though not completely impossible. They have a wide selection of items and everything is full. I've never walked in to see an empty shelf or spot. Still, there are quite a few things this store lacks. Every employee I've spoken to has been nice enough, though a few more smiles wouldn't hurt. While I can't complain too much about my visit, the thing that would keep me from coming back is just the access to the building. Making a left into the lot from Manchester road could take some time and might give the faint of heart a heart attack. When I'm able, I just visit the location closer to my home. I only come to this one when I need to.
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April 2017 by christy spilberg
Nice selection.
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March 2017 by John Anon
Went in this store to grab something the other night and a female employee was yelling at someone that didn't work there and the profanity was FLYING. Come on CVS......this is Kirkwood. Get a manager that's more on the ball with how their employees are conducting business!!
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March 2017 by Thomas Fenlon
Nice location.