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March 2024 by Silpa Raju
Ruined an expensive dress by hemming it too short. She chalks on a hem edge instead of pinning it like at any other tailor, so you can’t really see what you are going to get until it’s too late and too short. Then she refused to refund when I was upset because she permanently defaced my engagement gown. Go elsewhere.
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March 2024 by Megan Rowe
Been coming to Helens for MANY years. And she is the BEST. Never had any issues.
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January 2024 by Caitlin Franz
Do not waste your money and time at this place. Awful customer service and poor quality job. I was promised one week for a simple hem job- when I came in exactly one week later it wasn’t done. Then they quickly rushed to do it, wrong length and not straight, when I asked for my money back or for a discount they said no and got angry/raised their voices at me. Again, do not go here - there are a million other places that will actually do the service ON TIME and appreciate your business- this establishment does not.
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December 2023 by trinity jewel
Hellen is a disgusting person I'm tryna catch her outside
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December 2023 by Meagan Nahlik
My daughter and her friend went here in hopes to find a couple dresses and had to run out because they were so upset due to the owners rude comments towards them. She followed them closely as if they were shoplifting and made rude comments about their size. She held up a dress and stated this dress is huge like you girls. I am so sickened that a grown adult treated my daughter and her friend so rudely. If you aren't a petite woman don't go here or you will be body shamed. Helen I would love for you to comment back.
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December 2023 by Frankie Presley
Just had my dream dress ordered from here! Jade and Pam made me feel super special with their kindness. I never felt like a hassle while they let me try as many dresses as it took to find the one. Helen was a sweetheart and made sure I didn't have to do a thing but feel pretty in my dress!
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December 2023 by Destiny Clary
Went in just to look at dresses and was immediately bombarded by the owner. Not only did I feel pressured to spend money, the owner was quick to body shame me and my friend in seconds. I felt so uncomfortable that I had to sneak away to bolt out the door.
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November 2023 by Morgan T.
My friend and I went in to look at dresses and were treated very poorly. She made comments like this dress is big enough to fit you and was trying to get us to spend a bunch of money on dress mostly likely wouldn't have fit us. We felt so unwelcome we had to sneak out.
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November 2023 by Oliver Gustav
This is a horrible place, Extremely rude to customers.
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November 2023 by Jenn Brown
NEVER, I repeat, NEVER take your child/teenagers there unless you are prepared for bodyshaming and prepared for your child to leave in tears and doubting themselves
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November 2023 by Hello!
Extremely unprofessional!! They were body shaming paying clients in store, i had a girl tell me they were making fun of her stretch marks too. absolutely sickening seeing girls being shamed during a time that’s supposed to be so special. Do not shop here!
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November 2023 by Matthew Herman
Helens bridal and alterations has been my go to place for suits for a long time. It's quick and at a reasonable price. Very good customer service. I recommend going here for any outfits and dresses you need.
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November 2023 by Brownie Gaming
My sister went to get a dress resized, then came back home in tears. They made fun of her weight and body. please please please don’t give your money to these rude people.
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November 2023 by Shadyshadow 384
This is the worst store you could go too they are very very disrespectful. Basically if you don’t buy from them you won’t be able to get anything mortified. They point out flaws and straight up said my partners dress was ugly do not go there
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November 2023 by Stephanie Tysdal
I went in to get my bridesmaids dress hemmed and taken in. She did quick work and the dress fits perfectly. I was so impressed, that I brought the bride to get hers done, as well as another bridesmaid dress. The bride had someone else do it, and left it a huge mess! Helen saved the day and explained as she went. Will go again!
