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December 2023 by Renesha Thompson
The rental process at this location was like no other I had experienced before. Tim's customer service was phenomenal! Not only did he provide a thorough tour of the facility, but he also assisted my daughter and I to and from our storage unit upon getting lost (more than once). Thanks again, Tim!
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November 2023 by Jason “Mumbles” *inaudible*
This is a great location. They have been wonderful. I have been at this location since it opened and have had no issues. My unit isn't fully climate controlled but is humidity controlled. I even put a monitor in my locker and it never got over 79 degrees in the dead of summer or below 55 in winter. Humidity has been kept at an average of 48% over a whole year of monitoring with lows at 30% and highs at 60%.
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November 2023 by Melinda Ralph (Mel)
Staff is super friendly. The building is secure and clean. I had no problems so far. It's one the best ones I have used yet and I have had my share of storage units in my life .. I definitely recommend it to others.
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November 2023 by Christopher Randall
Clean and well lit indoor facility. Staff was friendly and attentive. Showed a couple of options both above and below ground. Maps to the unit numbers are clearly laid out and abundantly posted for quick reference. Overall a pleasant experience.
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October 2023 by Kelly H.
My experience has been wonderful! Tim was so kind and helpful. There were no hassles and no issues. The space is clean and the units are easily accessible for loading/unloading. Definitely recommend!
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September 2023 by J H
Very secure building and very helpful staff. Tim, the facility manager, made sure my family was treated very well. Definitely recommend this place for anyone looking for a safe, friendly, clean place to store their belongings.
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September 2023 by Maggie Friedhoff
Saved me! Saved me time, money, and sanity. Tim was so very helpful in accommodating all of my needs during my move. Fantastic experience. I highly recommend.
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September 2023 by Arianwyn Frank
Great communication and space! I’ve said this once and I’ll say it again: Tim is a shining star and he is the breathing life of this location. All of the props in the world to him and a smooth move in/out process!
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July 2023 by Claire Sauer
Tim was great! Very organized and walked us through the whole process. Showed us the unit, how the locks work, gave us a custom code and was thorough in the contract. Thanks, Tim
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July 2023 by Katherine Laflamme
Great facility!! The workers are great. Tim is great, he’s so welcoming and always asking if we need help if any sort. Goes above and beyond for the company. While I was going through storage and making a mess to clean when done, he came down and cleaned up all the trash. It was very thoughtful. He always puts on a smile whenever I see him and delivers great help and definitely takes pride in his job!
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July 2023 by Allison McCue
We had a great experience at this Life Storage location. Tim was always so helpful and kind. Our things were safe and secure. And we loved the climate control. We would definitely come here again.
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June 2023 by samuel Jacobs
Love the indoor facility! Keeps you dry from the rain. Also, I had a 13 foot 6 inch high truck that fit just fine in the space.
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June 2023 by Samantha Schnell
While looking for a storage facility in the Kirkwood area, we came across Life Storage - Kirkwood. We went online to find they were running a current deal on their units, so we made a reservation to rent a 10' x 10' unit. Within the hour we got a call from Tim, the store manager, wanted to connect with us about our reservation. We went by the facility that same day. Tim was able to show us the exact unit were would be renting while showing us around the facility and telling us about the basics of renting with Life Storage. The facility is pristinely clean and very secure. There is personalized security access and camera everywhere. Tim then took us through the full rental agreement to make sure we understood everything we need to. We are beyond happy to have found a safe place to rent from! We know we are in safe hands under Tim's management.
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June 2023 by R D
Staff are amazing and very friendly. I got the storage to store my belongings during a stressful unexpected move and they have made me feel better and less anxious from being patient and kind. The facility is also very nice and clean. I was worried about finding a place for my belongings in between finding a new apartment but I am confident in this storage unit.
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June 2023 by Samantha Thienes
I had a great experience with Tim the store manager. Tim helped us during the whole process with ease, easy access, personable, and clean building. I would recommend to anyone looking to store stuff in the area
