-
February 2024 by Erin Mariscal
We’ve been using this location regularly the last few months and everyone is always nice and service is quick. Candi is amazing. She’s gone above and beyond multiple times for our family!
-
February 2024 by Jason Papke
In and out so fast I barely noticed what happened. I wish everywhere was so efficient.
-
January 2024 by Nicoleas “Nicky” Yowell
This place is fine but not when they close at 3:30pm after my doctor's appointment on the 5th of January. I have missed their opening, Damn it!
-
December 2023 by Coral Reyes
No problems. I booked an appointment in advance, arrived 10 min early, the waiting room was empty so they passed me right in. My doctor’s order was in the system already, got my bloodwork done and was out in less than 5 minutes.
-
December 2023 by Joyce McCauley
I have had to get blood work two separate times over the past week. I was seen immediately both times, and was in and out quickly without any pain. Theresa took care of me both times. She was amazing, especially today, and was so empathetic to my current situation. I have never hugged a phlebotomist until today, and she was a bright spot in my day.
-
September 2023 by Mary Greaves
Awful. Go anywhere but this location. The Supervisor was rude and completely misrepresented the policy of this company. She made a scene in the packed lobby about my situation. The cute video scrolling while you wait(specifically with respect to their social distancing practices in the lobby) is an absolute joke. People were sitting elbow to elbow in chairs lining all four walls. My physicians office is lodging a complaint as will I.
-
September 2023 by Alexander Howard
The people here are friendly and seem like they want to help, but that's where the positives stop. After two attempts to get my lab work performed, I have repeatedly been sent away saying that they have no records of ordered labs. My technician asked me what method my doctor's office was using to transmit - electronic or fax? I asked her to please double check the fax machine, as I have no idea how my doctor runs their office. Her response was "Oh, the fax machine is broken." ?Stay away from Quest - it's becoming obvious why insurance lists them as preferred, as they seem to run the leanest (cheapest) operation in town.
-
September 2023 by Emily Sewell
They have the worst customer service I've ever experienced. The supervisor was purposely intimidating. I refused a blood sample unless someone else took it. She wouldn't give me the option. I left.
-
August 2023 by Christina Maury
Absolutely awful. They refused to let my boyfriend be there for emotional support and rushed me out. Fainted as soon as I walked out of the building. The staff are extremely rude and don’t care. Find another location
-
July 2023 by samantha wood
Rhonda was the sweetest at the kirkwood location! Made my 3 hour glucose test tolerable and made sure to be right on time ? definitely my best experience with lab draws!!!
-
July 2023 by Larry L
Arrived at 6:20am for a blood test, the facility opened at 6:30am. It is better to have an appointment, which I did not have. I want to thank them for getting me in and out so quickly and help with the check-in. Many thanks to Ms. Rhonda who was very professional and helpful. She is a true professional. Thank you all.
-
July 2023 by Steven Burkett
Not sure what's up with the weird reviews but everything was fine. In and out in 15 minutes Perfect stick, no pain. Only minor complaint is loud morning TV in the waiting room so bring earbuds if that bothers you.
-
May 2023 by Ali Hassan
Today I walked in to this quest diagnostics with my jason health papers and everything. When I checked in and waited about 20 minutes, a employee kicked me out and told me that she would call the police if I didnt get out. I did absolutly nothing to her, I didnt even talk to her. UNKIND EMPLOYEE.
-
May 2023 by Troy Crites
Extremely happy with Quest. Theresa was an absolute joy and helped take my mind off the blood test. This is my second time getting blood drawn here and both times have been quick and painless. Keep up the great work!
-
May 2023 by Somaya Gayyar
Horrible Place. Unkind Staff!When I walked in and checked in, a VERY RUDE employee told me to get out or she would call the police. I didnt do anything to her. She said that for no reason. This is the worst Quest Diagnostic place I have ever went to.
