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January 2024 by Ashley Miller
Rasch is FANTASTIC! My parents and grandparents have been using them for years, but this was my first experience, personally. They got me in quickly, gave me honest answers, didn’t overcharge me or try to force me to do anything that wasn’t necessary and kept me updated the whole way through (even calling to let me know there would be a delay in service due to the ice storm preventing employees from getting to work). Honestly, they ease all of the fears you have when going to the mechanic! I spoke with several people, who were all very courteous and helpful, but Dave takes the cake! He was amazing!! I’ll admit, I’ve bounced around with mechanics prior to this, but I will be using Rasch, exclusively, going forward!
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January 2024 by William Nobel
Great service - I’ve been taking my cars here for yearsServices: Tires
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November 2023 by Chris Stout
My extended family has used Rasch for decades and still do. Excellent honest work. Fair pricing. They fix problems other reputable mechanics couldn’t figure out. Terry and his team will take care of you. I drive far now that I’ve moved across town and continue coming to them for maintenence checkups and repairs.Take advantage of their oil change + overall maintenence checkup package to keep your car in shape longterm. I never have surprises on the road because they catch everything in advance.
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October 2023 by Min D
We have been taking our cars to Rasch for years. They are always honest, friendly, efficient, and knowledgeable. They have a really nice no-contact drop off and pick up, when desired, as well as convenient text communications and appointments. But, you can still do everything the old fashioned way, with actual eye contact and conversation. Highly recommend!Services: Transmission
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October 2023 by Marissa Young
I highly recommend this place. We were dealing with conflicting opinions from two different auto shops regarding a noise our car was making. One of the shops insisted we needed to immediately invest over $2,000 in safety-related repairs. However, when we brought our car to Rasch, the owner, Terry, took the time to drive the car with us, invited us into the shop, and meticulously assessed each questionable part. He patiently explained his observations, answering all our questions (even the dumb ones). Terry's personable, knowledgeable, and honest approach led to the revelation that the car didn't require the $2,000 worth of work that the other shop had suggested.Service: Vehicle safety inspection
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October 2023 by Heath F.
This was one of the best car repair interactions I've had in twenty years. I worked with Marcus and thought he did a great job with practical advice on a car that has lots of issues. The shop was also able to get me in on short notice. Overall very good service!
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September 2023 by steve graham
very honest and safety conscious management. Dave is the best service manager as he will not try to upsell you on car repair issues. Highly recommended.Services: Vehicle Inspection
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August 2023 by Courtny M
They were super helpful and made me understand exactly what was wrong with my car and what would need fixing 6 months from now. I will definitely be back.Services: Electrical
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July 2023 by Kellie allen
I had amazing service. I was pleasantly surprised with the vehicle report. It lists out vehicle’s needs by priority. Text message.As a new customer it was noticeable that several patrons were long term customers.Marcus reviewed what was ABSOLUTELY necessary for safety as repairs. Said several times if you need X checked just bring it by.I most definitely will be a repeat customer even though it’s 12-15mi from my neighborhood. I prefer to support locally owned/family businesses.Services: Tires
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June 2023 by Lance D.
I would give more than 5 stars if it was an option. I have lived in MA, CA and MO, and Rasch is by far the absolute best service I have ever received anywhere in the US when it comes to car servicing and repairs. I had an old car that died and was going to cost too much to fix, so they offered to take it off my hands while I bought a new car.They kept it on site for 3 weeks for me while I car shopped and waited for my title to come through to hand to them (which they didn't need to do), and then when it arrived I gave it to them, and they refunded the pre purchase inspection I paid for my old car even though they stored it for weeks for free. I absolutely recommend this place to anybody as they are head and shoulders above anybody else in the area when it comes to customer care, service and experience. I will be recommending these guys to everyone I know.
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June 2023 by Eric Davis
Terry, Dave and all other people are kind and want to help. Been a customer for 30 years. Keep going back.Services: Air & cabin filter replacement
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June 2023 by L M
They are the best! I never go anywhere else. Fair pricing and they take time to explain everything and answer questions patiently.Services: Vehicle Inspection
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March 2023 by Gary Brooks
Always great to have a local mechanic you can trust. They tell you what you need... and what you don't... up front. They also track the recommended maintanence to help keep you on the road. I take all my business here & have for years.
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January 2023 by Todd G
Great family owned place, super friendly, knowledgeable, honest, and fair. I've been going to them for over 15 years.
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November 2022 by steve rabenberg
Have used Rasch Service for many years, for my personal and car dealership vehicles. Highly recommend, fair, honest!Services: Auto battery replacement