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November 2023 by MoNica A.
I've been calling this location all day and someone just picked the phone up and hung it up!!! This location needs to work on their customer service skills
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August 2023 by Nancy R.
Sam's membership required at all self serve pumps. Always low gas prices, worth waiting in line.
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May 2023 by Paul K.
We were out of town and my contacts cracked in half. We did not have a replacement. We stopped by Sams Club thinking that we may be able to get a sample set (we did have a current prescription)We were greeted by Amy, the optical manager on duty on May 5th.She was very stern and informed us that the "policy" of Sams Club is that samples cannot be given out without seeing a doctor. We then asked to speak to a doctor and were told that without an appointment we could not.After this complete rejection, we went to Costco Optical and received a night and day difference in treatment. In 5 min we walked out of Costco with samples in hand after an ophthalmologist took time to match them to the prescription.What a difference between the two stores.
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February 2023 by Ashlyn Carrico
Last weekend, my fiancé and I placed a cupcake order for our daughters 2nd birthday party. I went in yesterday to pick them up for her party and the associate couldn’t find them. She found the order paper and I had put the wrong date for pickup (pregnancy brain moment). The associate took care of the issue and had the cupcakes ready in 10 minutes, even though it was totally my fault. Thank you so much for being so helpful and fixing my mistake. I appreciated it so much and you saved this Mom from a party disaster! Thank you, thank you, thank you!!!!!
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December 2022 by Pat M.
Follow up to last. Review after getting assured the tire department manager would call me to set appointment for tire repair and rotation no call and no appointments available. This experience with Sams Club tire department is extremely disappointing and even after making attempts to get to a corporate representative still no satisfaction. Bottom line never trust your safety to this Sams Club tire department.
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November 2022 by Justin Hoeft
Middle of the road selection but good prices. They were booking tire installations a month out, so I bought the tires at Sam's then spared myself the wait by taking them to another shop for installation the next day.
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October 2022 by Elegant Elsies
Very helpful and friendly
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July 2022 by Daniel Kirby
Closed Tuesday and Wednesday! What kind of place would be closed those 2 days during the week? :-(
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March 2022 by John G.
This is a great Sams Club if he in the area and the gas price right now is $3.58 per gallon it's the cheapest around so I recommend coming on down and getting the gas not too far for you. There will be a gas line but it moves fast so don't be afraid of the gas line and I just got through in about 20 minutes it looks long but they are only have one way getting in and that forms the line and they have five or six stations to fill up on. So I recommend the store especially for the gas pricing right now!
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March 2022 by Anne-Marie Clarke
Gas is usually cheaper here than Sam’s in Brentwood.
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March 2022 by John R.
My favorite aunt, Helen, was a SMIIILIINNG greeter ; * ) She alsihad her beloved dog enshrined in an urn to greet her when she died. My point? That's the type of dog- lovin,' folks Sam's hires. God bless 'em
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February 2022 by Jalen M.
I want to highlight and acknowledge Mrs. Stella Moore for her excellent service. I came in with my girlfriend to get a membership card here and Mrs. Stella Moore was very helpful and attentive she was very patient and thorough in explaining the difference between the plus membership and generic membership card. We thank you truly for your kindness. I am now a Proud new Sams Club Member (:
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August 2021 by Gloria Stinson
cheapest gas good shopping
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August 2021 by Brandi House
Kellan went above and beyond to help me not only find the tires i wanted/needed but he also helped me determine if i needed new tires! He walked me to my car and showed me what to look for in the future! I cant thank him enough for his service.
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May 2021 by Vanessa Sisneros
DO NOT SUPPORT THIS CLUB!!!!! I had nothing but negative, hurtful, and unethical experiences working on the Health and Wellness side of the Sam's Club Crestwood location. Corporate even dropped the ball in reprimanding those responsible for allowing unethical practices to continue. These UNETHICAL PRACTICES directly affected our loyal patients, valued members, and long-time employees. The company has since done nothing after I reported all managers to the Ethics Team, instead I was retaliated against because I was a whistleblower. As an optician at this location, I worked with Dr. Christina Ulrich, OD. She was manipulative, unethical, dishonest, and rude to our patients and employees. We had four patients call her the "B-Word" which was reported to Lucas Gomes, her boss, but he did nothing to reprimand her. She has "snapped" at several patients and optical employees making us feel hurt and undervalued. The treatment I witnessed from Dr. Christina Ulrich towards our patients and employees should never be tolerated by any company, yet Lucas Gomes protects her at all cost. While I was an optician, she lied to me saying she did not have a patient's medical chart, however, I found it hiding in her office under a contact lens shelf. I reported this to her boss, Lucas, but again, he did nothing. If that was your medical record, would you want your doctor hiding it and lying to her team about its whereabouts? Lucas does not want to lose another doctor and lose sales so he allows her unethical and DISGUSTINGLY DEPLORABLE behavior to continue. She is excellent at pretending to be nice and "put perfume on the pig" but I witnessed her true self in her work ethic. I do not recommend spending your money or trust on this company for your vision care. Do not visit Dr. Christina Ulrich. GO TO COSTCO!!
