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March 2024 by Rachael Browers
I ordered a strawberry cream slush… ended up getting a cup plain ice slush not mixed up with a little grape flavor. I didn’t want or ask for grape, there was absolutely no ice cream mixed in. I also ordered a corn dog. This came out super cold and the dough was not cooked… very upset rn.
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March 2024 by Adam Eschbacher
I visited today with my family of six today, the order taker seemed irritated when taking our order. Everything else went well besides his bothersome attitude. I might return but not soon.
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March 2024 by Donna Simon
The burgers were good and onion rings were great! The fries, not so good. Under cooked.No trash can to drop off trash on way out. Had to drive around, get out of car and walk up to can by tables. That's unexcusable.
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March 2024 by Lindsey Pariani
Absolutely ridiculous wait times and rude staff.
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February 2024 by Todd Tiefenauer
We pulled into a stall and waited 10 minutes and we're never greeted. People who pulled in next to us pulled in, order, got their food and left before we decided to leave. Then we tried to go through the drive-thru, no one served there either. Two cars pulled up before us and also left without being waited on.
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February 2024 by Gwen Day
If this was a one or even two time issue I would fully understand however- constantly the wait to even have your order taken is well over 8 minutes. Today I waited in a stall for 15 with no answer and then went to the drive-through and waited 20 minutes. Ended up leaving without getting my order taken or even someone saying please hold or anything.
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February 2024 by Aaron Daugherty
Food was burned, and they forgot the onions on my coney. The side of onion rings had about 3.5 rings in it (see attached photos). I like Sonic, but this was a truly pitiful experience.
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February 2024 by Monty Tatum
They had really good
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February 2024 by Gabby
The wait in the drive through is ridiculous here. Every time I come here the wait gets longer and longer. My son loves the food but the wait is not worth it. The manager here is rude and clearly doesn't care about customer service.Kid-friendliness: Kid friendly meals
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February 2024 by Aleks Kellerman
BEWARE they’ll lie about price and then take your money!!! Didn’t see how wrong it was until looking at my receipt and then they wouldn’t give the money back. Don’t let this happen to you!
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February 2024 by Jeffrey Keller
French fries were cold and shake was
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February 2024 by Ben McGowan
waited 20 minutes in a bay for someone to come out and say they were only taking drive thru others. Frustrating, but I pulled around to the drive thru and waited 10 minutes and no one ever took my order. Wasted 30+ minutes for nothing.
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January 2024 by J G
Dinner was fresh and delicious!
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January 2024 by Amy Kuczka
Male employee blurted something to me at the stall after about 3 minute wait that was impossible to understand. I pushed the call button again and it was rather quickly shut off. I tried once more and again was cut off. I went through the drive through and placed my order. The wait wasn’t terrible but noticeably delayed. Not only was my corn dog on the cool side it was too tough to eat on 1/3 from top to bottom. My drink wasn’t the size or flavor I asked for. I couldn’t believe I had driven from my country home to the closest (25 minutes) suburb Sonic for that. I’m fully aware that ppl have bad days, are immature or just received bad news and aren’t performing at their best. This isn’t what was happening though. I think they were short staffed and couldn’t keep up. But the rudeness was unacceptable!! I did not tip for his bad behavior and who ever his crew member was who blurted something at me and kept cutting me off…literally!! He may have been ticket off that I didn’t tip. But a tip is to show my gratitude for good service. Call me old school but that’s what a tip means ppl. Like it or not.I want my money back and would appreciate an apology. That won’t likely happen. So, if you’re in the Kirkwood area Sonic by Doc’s Harley Davidson and want food go to Arby’s or QDoba, BK, McD, Chick fil et or any place but that Sonic for a while. Needs a couple of new, trained and happy and polite employees!!
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January 2024 by LAWRENCE FRAZIER
The Frito Chilli Cheese Wraps That Are On Sale Are Folded Into A Little Square With Very Little Chilli Or Cheese On Them. They Look Nothing Like The Ones In The Commercial Please Start Making Them The Wraps, Fuller, Roll Them Up As Per The Commercial And Put Some Chilli & Cheese On Them For Us Paying Customers. We Could Hardly Taste Anything But The Tortilla Shell. Appreciate It Thanks & Cheers.
