-
October 2023 by Julia S
This location is mostly fine, but don't let them try to upsell you on priority mail if you're sending something to a P.O. box that must go through the USPS. I had to send a passport renewal application which contained all kinds of sensitive personal info, and was told if I paid extra for priority mail, it would arrive within 3 days. Turns out the tracking number says it will take an entire week. Was told I can't get a refund for this "priority" mail charge. Don't fall for this.
-
October 2023 by Salli-Ann H
This UPS location is the best. I look forward to going there because I always have a positive customer experience!
-
August 2023 by Matt OnePlus
Can't be bothered to open up on time.
-
December 2022 by Kyle Mason
horrible customer survive on a cold morning like it is today turning multiple customers back out into the cold when there hours clearly say 7am is when they open and it’s 10am and when you walk in they hatefully say there closed.
-
August 2022 by Jessica Shelby
As no reflection of this stores operations. UPS Online states they offer Notary services but they do not and say they have not for years.
-
February 2022 by Ej Dubb
Tis the season for online shopping returns, which are fairly easy when the company provides a shipping label. However this was my first time getting a UPS return label and I took it to this store which is close to my parents.I say, avoid this private owned UPS store-they charge unnecessary rates for basic things, just drive a few miles to another store. $2.00 to print out your free label provided by the merchant.I called to other UPS stores and they didn’t even charge to print out a label that you have.So, I hope that $2 really helped achieve your goals for the beginning of the 22 fiscal year.
-
January 2022 by Christian Plancarte
Website says this location offers Notary Services, and when I went in to get a letter notarized the person at the front desk told me this location doesn't offer any Notary Service. They offered a solution by telling me to go to a bank, but wasn't clear on where, they also didn't know of any other UPS store that had a Notary since a lot of UPS stores don't have a Notary Public. So now I know, some places do and don't offer the service, and for the next time to save myself a trip by calling up and asking.
-
October 2021 by Robert white
Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars
-
September 2021 by Jeremiah P.
This location is a much better run location than the one in Des Peres. The employees & management are friendly and helpful.
-
September 2021 by Tracy Schafer
The lady that waited on me did her job, period. She was rude and rather abrasive when I asked about the side door being locked. No smiles, thank you for coming in, or have a nice day. There was a man who was working in a different area that gave me a welcoming smile, so it wasn't all bad. In the future I will find a different UPS store to go to.
-
July 2021 by T Schafer
The lady that waited on me did her job, period. She was rude and rather abrasive when I asked about the side door being locked. No smiles, thank you for coming in, or have a nice day. There was a man who was working in a different area that gave me a welcoming smile, so it wasn't all bad. In the future I will find a different UPS store to go to.
-
June 2021 by Annie Cavedine
I continue to be amazed by how great the printing services are at this location! From invitations, to custom beer labels, to coloring posters they always go above and beyond to make sure the product is just perfect! Great customer service and fabulous quality! Thanks so much for providing such a reliable and friendly service.
-
June 2021 by Margaret F.
The friendliest and most helpful UPS location in town! I've been in several times needing help with labels and packaging and they will do it all for you. Or if you have a package to drop off, they are super speedy. Always friendly.
-
May 2021 by Christian M. Plancarte
Website says this location offers Notary Services, and when I went in to get a letter notarized the person at the front desk told me this location doesn't offer any Notary Service. They offered a solution by telling me to go to a bank, but wasn't clear on where, they also didn't know of any other UPS store that had a Notary since a lot of UPS stores don't have a Notary Public. So now I know, some places do and don't offer the service, and for the next time to save myself a trip by calling up and asking.
-
April 2021 by Valerie T.
Great place to drop packages,or have them packed. They offer a variety of services. Printing brochures and a lot more. Friendly service. Located in downtown Kirkwood.
