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February 2024 by Kelly
O my lord they will hire absolutely anyone to be a pharmacist these days. A bunch of ugly Down syndrome looking idiots!
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February 2024 by Amanda LaCroix
Horrible customer service… and they don’t even activate gift cards when purchased half the time, which is a big waste. The manager on duty that I talked with at least did not help at all and basically just scoffed when I brought up certain issues.
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January 2024 by Michelle M
Worst Walgreens I’ve ever visited. I work close by so am there often and it is always a headache. Long lines, slow service, indifferent staff and rude pharmacy workers.
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January 2024 by W K
This is the worst Walgreens me and my family avoid it at all costs
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January 2024 by Haroon Safi
This Walgreen workers don’t know what they are spouse to do. Never go there, They took my passport size photos yesterday and still haven’t able to print it off. I asked the store workers they said we run out of papers.
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January 2024 by Stacy Winkler
The pharmacy is so rude. Eating behind the counter. Hang up on you via phone.
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December 2023 by Michael Graham
Don't recommend this photo center. Tried to print some card stock images (20) and the gentlemen made it difficult. He was rude, unhelpful and made the process more difficult. Go to CVS down the road.
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November 2023 by Jason Jarvis
This particular store is going downhill fast! There is never any stock - go in any given day or time, and empty shelves everywhere. Employees are over-worked or just plain rude, haven't figured out which is the real reason - I waited 10 minutes at the counter before the cashier returned from wherever they were. The pharmacy staff is just plain rude, so I moved all my scripts to CVS. They have had a sign at the register for months that you cannot get any cash back. The parking spaces are no longer visible so parking is a free-for-all. If you go to the Crestwood location or Des Peres location, you do not see any of these issues so it is definitely management. Avoid if you can.
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November 2023 by Nicholas Agosta
If you have chronic pain DO NOT have your doctor call in a pain script. Just for the heck of it I called Des Peres location, just to see if they saw any issues with the prescription. I was shocked when they said my doc had 3 paragraphs explaining why to fill it. To all the pharmacist at Kirkwood. Just do what you’re told because you’re not a doctor. You just waste everyone’s time. I will never step in that place again. I usually never leave negative reviews but for all the people that have severe pain, don’t waist your time. I’m sure if they called in ibuprofen, they would want more information. Shame on you. Thats not taking care of your patients.
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September 2023 by Megan Lautenbach
the worst location to work with when getting prescriptions filled.if they are unable to refill the request they will never let you know OR tell you completely different things all while rushing to get you off the phone. it is annoying when it is a pet who desperately needs the medication and you are just waiting a week+ just for them to dig into it more after you stay persistent JUST to let you know they are unable to get the prescription. one of the workers is really bad about it and will treat you like a complete idiot on the phone and in person for just asking questions.so annoying and enough reason to switch to CVS.
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September 2023 by Michelle Carr
This place has gone downhill in the last couple of years. The coupon system is now online, but they do not have Internet access inside the building, and the scan discount system is always broken. The managers have no way to override to give the customer a discount. The store is always a mess and the employees are not professional. goodbye, Walgreens. Hello CVS
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September 2023 by Melissa Anson
I've never dealt with such incompetent and rude people in a pharmacy. Ridiculous!
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August 2023 by Mary Greaves
I was just trying to scan and download photos for printing at this store. The equipment wasn’t working and the TWO employees standing around talking in the photo department could not have been less helpful. When I asked the young woman if the scanner was working, her response was “have you tried it?” I had been sitting there trying to get it to work for several minutes a few feet away from her. She then suggested I try the other machine. Thirty minutes later, I gave up and asked to see a manager, only to find out the two rude people in the photo department were the managers. I won’t be back. Des Peres Walgreens runs circles around this location in every way.
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July 2023 by Abby Hahn
This is the worst Walgreens in America. I sat in my car today for 30 minutes waiting for the pharmacy line to move. I’m sick so I don’t want to go inside and spread my illness. The checkout lines move at a sloth’s pace and the pharmacy techs catch an attitude with customers. GO TO CVS DOWN THE ROAD. Everyone that works at the CVS seems overqualified while everyone that works here seems under qualified.
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March 2023 by Gail Frapolli
Today standing in a sole cashier line. 9 people in line. Cashier requested help. Eventually a person with an attitude came to the cashier and told her she was busy on a call. Then left! I asked if there was someone to help out and she said “nope”. After she left she yelled back that I could leave the line and follow her. No thanks.She was Red hair high pony mixed with a really bad attitude. This is not my experience here which is why it was remarkable.
