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February 2023 by Joyce Overly
Nick and his crew were wonderful to work with. I hired them to remove all carpeting including stairs, remove all tile and replace with vinyl wood planks. The job included painting kitchen cabinets and counters, caulking and sealing window trim, performing some custom cabinetry work, installing new wood stairs, painting all upstairs including all window and door trim and bannisters, replacing doors installing new baseboards and installing canned lights. I had no issues. Nick was responsive, crew was friendly and professional. I took several bids including starting with Home Depot whose subcontractors walked out on the job because they didn't want to do sub-floor repairs and remove 2 layers of tile that previous owners had laid. Only Nick caught all the issues up front we were going to have to deal with so I knew up-front my cost vs the work not being done professionally or watching my cost increase with everything that could possibly come up. I would highly recommend!Services: Engineered wood
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December 2022 by Brooke Stamback
Crews were very professional and friendly. Matching the stain perfectly to our existing floors. We are very happy with the outcome. Love them!
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December 2022 by Mary Melton
My wood floors were a mess I didn’t think the could be salvaged but I was wrong! Great job! Highly recommendServices: Wood staining
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March 2022 by Nycole Kruckenberg
Outstanding Work!
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February 2021 by Mark Thomas
What an outstanding experience working with Nick @ Good Ol Boy! 16 yr old home w/ 1200 sq ft of oak hardwood floor that were showing their age. A couple areas of minor water damage, the normal effects of family wear & tear - but more significantly - the previous owner had 2 large dogs! It was time for a refinish!!!The process & the finished result were second to none!!! Nick is professional, knowledgeable, timely, thorough and focused on detail & customer service. He answered every one of my unending questions & thoroughly explained the process. We had a couple areas of touch-up & he returned within 4 days to take care of them. We would engage him again without hesitation! Thanks NickPS: The negative reviews really leave me perplexed. Our experience was so remarkable, one could pause to wonder if the reviewer had the right company?! Not a hint of similarity.Services: Staining
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January 2021 by Justin Lindholm
Nice guy who will tell you what you want to hear but buyer beware with this group and keep bidding out. We had a challenging floor, in a new house, that they bid out and committed to improving to a desirable and discussed level. He sat in our dining room and said that if we weren’t satisfied, he would come back and make it right. He ghosted us when we reminded him of this commitment and blamed it on the previous installer and denied any responsibility.During the refinish, he discovered that the material used wasn’t what he expected and the project was more expensive and more work than he thought it would be. Then he forgot to do our upstairs hallway entirely. We were patient and understanding of this miss. We had the highest hopes that these floors were fixed and problems behind us.Within days the floors were loose again, and within weeks the floors were in the same state as they were prior to his work. Now, winter time, and the floors are worse than they were before.His employee that worked on our floor called us after and told us that he quit because of this install and how the owner had many instances of overcommittments or bad business interactions. This employee requested additional fasteners to make our floors a passable quality and the owner told him that he wouldn’t spend any more on the job.If you have made it this far in the review, I can’t advise strongly enough to move past this company and this owner, very disappointing and I hope I can save someone else a bad experience.Photos below are lost acrylic and splinters from this floor,
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November 2020 by Chris S
I have reached out to nick the owner several times with issues .... he responded finally 3 weeks later.. I hired them to refinish my hardwoods since we were doing a remodel and the color didn’t match . We also hired him to lay new hardwood in our laundry room and stain them also . The finish, cuts and joints are very poor, some are off by as much as 3/4 of an inch. Also when his crew was moving the fridge they couldn’t unhook the water lines, so they pulled it away from the wall to sand under (they didn’t stain under). And when they stretched the waterline it ripped internally and is leaking all over the floor when you use the door water . I reached out that night Nick said they would address it . It was never addressed . The floors are very warped now and look terrible . I have to buy a new fridge also!! Next , the floor had quarter round, it was great and the joints were perfect from the builder ! Nick said included in the price was to redo the quarter round, caulk and refinish . The joints are so far off it is at best subpar . The paint was hit and miss as well as the caulking . Some of the joints are off 1/2 inch . When Nick finally reached out ........His response wasChris,The hardwoods already had water damage to the floor prior to refinishing your project. One reason why you had us out to estimate and refinish your floors to begin with was because of water damage to the floor. That just re-assures me that this was a prior issue you were having prior to the refinishing work being done and complete.I also didn’t charge you to install or paint any quarter round and did that for free, so I’m not going to have the quarter round redone since I never charged you to begin with.Keep in mind , I never had water damage all floors were flat , never spoke of water damage . The color and laundry room addition of flooring was the issue . Also “the quarter round was free” was his stance .... it looks bad but it was free ???I will be reaching out to bbb, all review platforms , the court and the attorney general. Only because he has shifted the blame to me! I will be happy to remove and amend the review if Nick stands behind his work ...... I will attach a few pictures
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October 2020 by Shawn S.
have reached out to nick the owner several times with issues .... he responded finally 3 weeks later.. I hired them to refinish my hardwoods since we were doing a remodel and the color didn't match . We also hired him to lay new hardwood in our laundry room and stain them also . The finish, cuts and joints are very poor, some are off by as much as 3/4 of an inch. Also when his crew was moving the fridge they couldn't unhook the water lines, so they pulled it away from the wall to sand under (they didn't stain under). And when they stretched the waterline it ripped internally and is leaking all over the floor when you use the door water . I reached out that night Nick said they would address it . It was never addressed . The floors are very warped now and look terrible . I have to buy a new fridge also!! Next , the floor had quarter round, it was great and the joints were perfect from the builder ! Nick said included in the price was to redo the quarter round, caulk and refinish . The joints are so far off it is at best subpar . The paint was hit and miss as well as the caulking . Some of the joints are off 1/2 inch . When Nick finally reached out ........ His response was Chris, The hardwoods already had water damage to the floor prior to refinishing your project. One reason why you had us out to estimate and refinish your floors to begin with was because of water damage to the floor. That just re-assures me that this was a prior issue you were having prior to the refinishing work being done and complete. I also didn't charge you to install or paint any quarter round and did that for free, so I'm not going to have the quarter round redone since I never charged you to begin with. Keep in mind , I never had water damage all floors were flat , never spoke of water damage . The color and laundry room addition of flooring was the issue . Also "the quarter round was free" was his stance .... it looks bad but it was free ??? I will be reaching out to bbb, all review platforms , the court and the attorney general. Only because he has shifted the blame to me! I will be happy to remove and amend the review if Nick stands behind his work ...... I will attach a few
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March 2020 by Wendi Stamback
Nick came to my home and gave me a detailed estimate for Hardwood floors in my living room and my stair case. The floors turned out BEAUTIFUL!! I can't say enough about the work that was performed, the quality of the product and his Respectfulness toward Me and my family!! I would recommend Nick to all my friends and family! Thank you Nick!!
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March 2020 by Salley Griffen
I am blown away by their customer service. I had a ton of questions about our project, they were very prompt and informative while answering all these questions. They put my mind at ease. My floors turned out beautiful!
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March 2020 by Erin Blake
Our floors had years of damage from crazy kids and big dog paws. Good Ol Boy spent a week in my house and made our floors look beautiful! The stain is perfect and I love the satin finish. I am amazed that they refurbished the existing floors to look new again. They did a wonderful job of keeping the dust very very minimal. My expectations were exceed. Give them a call and get on their schedule!!!
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March 2020 by Havanna Austin
Our family will forever be grateful for the hardworking guys at Good Ol Boy Hardwood Floors. We can not be happier with the result. It is so refreshing to see a company so committed to their craft and to creating a positive experience for their customers. I will be using them on my next project and recommending them to all!
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March 2020 by Chris Swartz
I obtained several quotes to refinish our existing wood floors plus match and add wood to 2 rooms. I was surprised that Good Ol Boy's quote wasn't the highest because I had heard they were the best in town! At that point, it was an easy choice to go with them and I was extremely satisfied with the entire process and end result. Look no further!
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March 2020 by sidney loot
We had 3 different companies give us a quote on refinishing our hardwood floors. GOBHF were the most professional and informative of all the companies that gave us a quote. They were professional, and efficient when doing the work. Beautiful work when they were finished. Not too long after that we had them refinish the hardwood floors on a 2nd house we were selling. Again, beautiful work. Wouldn't recommend another company to anyone! Dependable, trustworthy and great work!!
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March 2020 by Jameson Martin
Good Ol Boy Hardwood Floors did a great job on our new kitchen and dinning floor. Nick especially did a great job of listening to us on budget and style we were looking for. The installation was done by a very professional crews. I would highly recommend.
