Bookkeepers near Lake Ozark, MO

“EDIT: AFTER SPEAKING WITH NANCY SHE'S THE MANAGER SHE DID REQUEST A REFUND ON MY FEES WHICH WAS LIKE ALMOST $600 WHICH IS COMING AND CHECK FORM SO I STILL GOT TO WAIT LIKE A WEEK AND A HALF TWO WEEKS WHICH SUCKS BUT AT LEAST SHE'S DOING SOMETHING TO MAKE THE SITUATION BETTER SO I WENT AHEAD AND TOOK IT TO FOUR STARS HOWEVER H&R BLOCK IF YOU SEE THIS IF IT WASN'T FOR NANCY Y'ALL WOULD STILL BE SITTING AT A ONE STAR. BUT I WILL ADD SHE WENT AND LOOKED INTO THE TAX CREDIT FOR WORKING FAMILIES FOR MISSOURI AND APPARENTLY I DON'T EVEN QUALIFY SO MY TAX PREP WHICH I WILL NOT SAY HER NAME WHO CALLED ME 3 WEEKS AGO SAYING I WAS GETTING THIS EXTRA MONEY WAS INCORRECT. BUT LIKE I SAID NANCY RECTIFIED THE SITUATION SO GOOD ON YOU.I have been a client for 7 years however this year I was supposed to have a specific tax pro. Once I got there I got thrown to someone else who was brand new I was her first in person client. She has no clue what she was doing. I walked her through parts of it. She wasn't able to get my extra working family credits bc the form apparently wasn't available. I found this out week later. She told me she would get it taken care of. I called a week and half later and she wasn't there I spoke with someone else who said they couldn't do anything but she would be back the following day. I never received my call I messaged twice. Finally the following week I get a message back with excuses and her letting me know she still hasn't done what she was supposed to but she will take care of it I don't see how seeings how my state taxes have been sent and received. Which is another thing. They won't tell u this but they don't take the fees out of federal anymore they keep ur state taxes. Awful experience”

“The tax consultant who filed for me was obviously new but very informed very helpful and very friendly. She made the pain staking process of file my current and back taxes far less stressful and honestly almost enjoyable as well as found 500 dollars I didn't even know I qualified for. Turbo tax didn't do that. I had contact with two other lady's who work there as well who were both extremely helpful and extremely courteous.”