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April 2024 by Joy Metzer
When passing through Lake of the Ozarks from Chicago, we stayed in a king suite at Camden on the Lake Resort. Our only real priorities were a soft bed with a nice view of the lake, but we got so much more. The suite was like a small upscale apartment with beautiful crown molding, a complete "mini" kitchen including a dishwasher, a seating area with a sectional sofa, large flat screen TV and fireplace. The shower in the ample bathroom came with dual shower heads offering a delightful way to wake up in the morning. There were 3 closets, one with a safe, a wonderfully comfortable king-size bed with high end linens, another flat screen and a balcony complete with astounding views. What a treat!
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March 2024 by gwemtp
Nice place.Rooms: Nice!!
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March 2024 by melba bowlin
Kimberly at the front desk made our stay wonderful! Thanks Kimberly for your over and beyond act of kindness.
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March 2024 by Saheed Nadia
I recently stayed at Camden on the Lake, a hotel I've previously enjoyed during my visits to the Ozarks to see my daughter. Unfortunately, this visit was marked by several disappointing experiences that significantly detracted from our stay.Reservation and Check-In Issues:Upon booking online through Amex, I opted to pay in person, intending to use a different card from the one used for the reservation. At check-in, the manager, Jeremey Odell, was noticeably impolite about this request. His behavior became unprofessional when he made a disparaging remark within earshot as we walked away, implying we were being deceitful, despite my history of patronage.Lack of Accommodation for Affiliated Discounts:I inquired about a discount provided to parents of students from a local school, a benefit I believed was applicable to our stay. However, Mr. Odell informed us that because our reservation was made through Expedia (via Amex), he could not honor any discounts. His justification was the commission paid to Expedia, coupled with a remark suggesting we should be grateful for staying at what he deemed "the best hotel here." This interaction was not only dismissive but also lacked the hospitality one would expect.Room and Service Shortcomings:The room's condition further diminished our experience. The washer/dryer unit was inoperative, a significant inconvenience we hadn't anticipated. Although we requested room service, the effort was minimal, focusing solely on making the beds without addressing cleanliness elsewhere, notably in the showers, which remained poorly maintained throughout our stay.Personal Reflections:As a young Black woman traveling with my ailing mother, the treatment we received was disheartening. I couldn't help but feel our customer service experience was influenced by personal biases rather than the hotel's stated commitment to guest satisfaction. This visit has led me to reconsider future stays and question the proclaimed status of Camden on the Lake as the area's premier lodging option.Conclusion:While I've had pleasant experiences at Camden on the Lake in the past, this visit was marred by issues ranging from customer service failings to room maintenance oversights. It's my hope that sharing these observations will encourage the hotel to reassess its approach to guest hospitality and service quality, ensuring that all visitors feel welcomed and valued, irrespective of how they book or their personal backgrounds.
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February 2024 by MtZ Reviewz
Great location! Spacious and plenty to do in the area. Friendly staff. Really nice workout space. Beautiful views. Definitely the place to stay!
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February 2024 by Mohd Omer
I had an amazing one day stay. Great room with awesome view. My wife and I love it!
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February 2024 by Blake Morris
I have stayed at the Camden several times with the same result with feeling very pampered starting with meeting Amanda in the checkin process. So friendly and understanding with my special date night with amazing ideas including couples massages. Giving me suggestions of having Prime Rib on my room’s deck. A must have experience. Bernie tending to my room order and making refreshments make their way to my room too. During the lobby checkin in, I had the pleasure of meeting Teresa in Camden hotel operations. She learned of forgetting a bag of clothes, she saw my concern of blowing the romantic “get- away” arrangements, she gathered array of thoughtful items to fix my dilemma, she had the care package in my room before we finished our first round of drinks and order of Calimari (Aioli sauce on the side ?). That was amazing attention to the guess needs even though it was probably not a service offered. I am not good with remembering names but I met Michelle who was tending to rooms. I was beginning to remember everyone’s name because it was an experience that each person became memorable down to my departure with meeting Kathy being very warm and insuring my courtesy envelope would make it to Michelle. I have been to several resorts at the Lake. The Camden Resort has a high level service on a consistent basis of my 4 visits. Great job for making my individual experiences exceptional!
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February 2024 by travis kreamer
This place is a dream. I could not believe how beautiful it was there, not to mention the staff, ive never had such amazing people taking care of us before. So lucky to have stayed here. A++++ RECOMMENDRooms: Rooms where beautiful with such beautiful views
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February 2024 by Letizia Espanoli
Excellent view of the lake. Large room with kitchen.
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January 2024 by Richard Boyer
Absolutely wonderful! Beautiful and Clean Rooms and in a gorgeous location!One of the best roa I've stayed in!
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January 2024 by Jim Sullivan
This is heaven. I'm certain that it's impossible to book in season.
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January 2024 by Sharlette Madison
Very nice accommodations. I would stay again.
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January 2024 by Derrick Johnson
I enjoyed the pool and hot tub, the room was clean so I was able to enjoy myself as well as relax during my trip.
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December 2023 by Nobility Magazine
Great experience! Fantastic food and service. The room was simply outstanding!
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October 2023 by Nicki Griffin
Beautiful place. Dog friendly. Great location. Home was very warm and welcoming, very well decorated.