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March 2024 by Haley Dobbs
Staff is always rude and I bought veggie straws here today that expired may of 2023? Today is February 14th, 2024
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February 2024 by Bettina Whitman
Clean store, lots of different goods from fragrance to skincare to all around beauty supplies. They also have a nice pharmacy department, as well as snacks, drinks, candy & drinks & spirits. The register receipt includes helpful savings on their goods.
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February 2024 by Karen Conley
I called my Dr on Friday for a script for my husband. Not one word from CVS . I called again on Monday, they still had no clue about the script. My Dr said it was sent out on Friday. Not a word from CVS! I changed pharmacy ! I shouldn't have to go through this at my age, 74, I deal with my husband and his dementia every day!
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December 2023 by smg 950u (SM-G950U)
Pharmacy is horribly understaffed and has been for a long time. The people try their best but the entire thing is hinged on one single person. Fun fact: Cvs paid back $10.9 Billion to shareholders last year.
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December 2023 by Sharon Bunch
This is the best CVS store that I have used for items and pharmacy. I have used locations in Kansas and Missouri and I vote Lake Ozark THE BEST!!!
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November 2023 by Lance L
Wish I could put zero stars. Sick at home trying to get my prescriptions refilled. Used the app but then it messages me saying the order was canceled. Been trying to call for 3 hours but no one answers the phone just hold music and constant reminders to use the app.
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October 2023 by Ellie J.
So today I went into CVS Pharmacy Lake Ozark MO. I had tried to reach them by phone to no avail for a week. Spent over 40 mins on the phone one time with no answer, didn't stay on that long when they weren't picking up the other times. We have used this pharmacy for at least 10 years and had been very happy with the service. My husband and I are seniors and have multiple complicated medical issues. The pharmacy has been influx sense their pharmacist left and a new crew came in. They say they have staffing issues so they have closed the drive thru which we used most of the time. They aren't answering the phone and they aren't doing flu shots. Quite a mess! So when I went in I had several issues to discuss. One med they tell me they are having problems getting it. So I say I'll contact my Dr and see what he wants me to do? This pharmacy suggest that I just switch to a similar med. I say no I want to check with my Dr. He gives me a smirk like you poor stupid lady. And I loss it! I say he's not a Dr turned out he was? So he says. I say well your not my Dr and you don't know my history! Words were exchanged but no foul language. I do have a loud voice which goes up if I'm upset! He proceeds to come out from the pharmacy and tells me that if I ever talked to him or the staff (which I didn't say anything bad to staff) that he will call the cops and have me arrested and taken to jail never to return to this pharmacy! Now I'm a senior citizen riding a motorized cart! Really??? So I left and have now switched pharmacies. We spend $100's a month with them which he didn't care! When we went to the other pharmacy they commented that their were others switching. I certainly won't go back!
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October 2023 by Linda McDowell
What is wrong with this store? The people are rude, won't use the drive thru now, but yet did not put up a sign to come inside. They closed up the store on Sunday even though the site says they are open after driving 20 miles to get there. I'VE HAD IT!!! Going somewhere else
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October 2023 by SCI 44
Very unprofessional, and rude. Opening time listed as 11:00 a.m.. no one comes to the window. Mini bad experiences with this particular CVS
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September 2023 by Kari Beth
we came at 8:50pm needing some ear plugs and the store had already closed- the door said 9pm.
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August 2023 by Charles A. Smith, jr
I want online to check their store hours and said 8am want to the store and found out they don't open till 10am
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August 2023 by Carly K
Zero workers on a Sunday ....even walked around looking for someone. Not one person to be found anywhere
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June 2023 by Monte Olsen
Retail store closed an hour early because of inadequate staffing. No sense of customer commitment.
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June 2023 by D W
They are always out of my medication or can't fill it on time. Two months ago, they were out of it. Last month, they said they couldn't fill it because they couldn't get into their safe. I was without meds for three days while waiting for them to get into their safe. Now, they say they can't fill it on time even though the prescription clearly says today's date. I will obviously be changing pharmacies and I sincerely doubt that CVS cares.
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June 2023 by Trena Willoughby
We switched to this CVS several months ago when the pharmacy we were using downsized. My family all has several medication filled at different times during the month. EVERY time I have went to pick up a RX there has been an issue. Our insurance covers all of the cost of our meds. They should know this by now! We have been using them months. Still they always give a total that they say insurance wont pay. Then they act like it is a hassle to do the job that they should have done in the first place.After complaining several times nothing seems to get done about the incompetence. The supervisor's excuse is I wasn't there that day. Unprofessional and uncaring about their clients!